is Andrew James a good brand for kitchen appliances?

15
Found 27th Apr 2016
I have never seen it in super markets.
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15 Comments
What you interested in OP?
I don't have any but and I've never seen it in shops but Amazon sell loads . It must be reasonable quality because they market along side brand leaders like kitchen aid and kenwood
I have a few Andrew James products and the quality is excellent. If you tell us what things you're looking at I may be able to comment further.
Edited by: "DistortedVision" 27th Apr 2016
I have their waffle maker.....its very good quality and makes great waffles,also have digi scales. Would buy their products again ....had " top" brands before and been let down by them quality wise etc
Highly recommended.
And customer service is very good if there is any problem with the appliance.
Well that's my experience!
I have their electric coffee grinder and it's brilliant. Not sure about other products but can vouch for that one!
pennyfarthing88

What you interested in OP?


I am after a blender (which has four accessories). It has a blender+grinder + smoothie maker
pennyfarthing88

What you interested in OP?


I am after a blender (which has four accessories). It has a blender+grinder + smoothie maker
azmahhafsa

Highly recommended. And customer service is very good if there is any … Highly recommended. And customer service is very good if there is any problem with the appliance. Well that's my experience!



DistortedVision

I have a few Andrew James products and the quality is excellent. If you … I have a few Andrew James products and the quality is excellent. If you tell us what things you're looking at I may be able to comment further.


amazon.co.uk/And…der
I have the Halogen Oven and it's good and lasted just over 2 years and comes with a spare bulb.
I have a couple of AJ products, but the one I've used most is the food mixer (which we made our wedding cake in!). Has been going strong for a couple of years. Lately one of the hooks snapped, and within days I received another one - free of charge - in the post. Not sure I was even asked for proof of warranty! Excellent CS.
I bought a halogen oven in April this year through home outlet. Mine broke down after 92 days. Apparently, and I didn't realise this when I purchased it (via ebay), the warranty is for 90 days. Despite several emails going back and forth, the company have refused to do anything about it because of this 90 days warranty, claiming i have now had it 119 days. I have had it that length of time since it was delivered and I could start using it but to last 2 days after the said warranty is not good. I am disgusted and angry. I would not buy anything from Andrew James again.
I have a vacuum sealer, a electric slicer (meat and bread) and an ice-cream maker.

The vacuum sealer is a little fiddly - it needs a firm press to latch before engaging the seal. Otherwise it works well.

The electric slicer (like a small version of the meat slicers you see in Tesco) works very well indeed, but takes some cleaning up afterwards.

The ice-cream maker (the "pro" version, with its own freezing unit) is brilliant. Ice-cream made and ready to eat in 60 minutes.
I have a Andrew James kettle and matching toaster. Had no problems with either of them
bridget.doman15th Aug

I bought a halogen oven in April this year through home outlet. Mine broke …I bought a halogen oven in April this year through home outlet. Mine broke down after 92 days. Apparently, and I didn't realise this when I purchased it (via ebay), the warranty is for 90 days. Despite several emails going back and forth, the company have refused to do anything about it because of this 90 days warranty, claiming i have now had it 119 days. I have had it that length of time since it was delivered and I could start using it but to last 2 days after the said warranty is not good. I am disgusted and angry. I would not buy anything from Andrew James again.



90 days seems a ridiculously short warranty period for an electrical item, who has told you this?
According to their website all purchases have a 24 month warranty. If you open this link there is a chat box at bottom right, I would talk to them and ask the relevant questions.

andrewjamesworldwide.com/war…i21
Edited by: "jaketheplumber" 2nd Nov
jaketheplumber1 h, 38 m ago

90 days seems a ridiculously short warranty period for an electrical …90 days seems a ridiculously short warranty period for an electrical item, who has told you this?According to their website all purchases have a 24 month warranty. If you open this link there is a chat box at bottom right, I would talk to them and ask the relevant questions.https://www.andrewjamesworldwide.com/warranty-delivery-returns-spare-parts-i21


Looks like it was an outlet purchase. Which would be refurbished or used goods. 90days is about normal.
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