Posted 21st Mar 2015
I'm thinking of buying this: ebuyer.com/698…0pk which under £30 is well under the cheapest you can get it new at over £60.
My question is, can I trust it? Do you have experience with ebuyer and their exdisplay section?
My question is, can I trust it? Do you have experience with ebuyer and their exdisplay section?
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sorted byebuyer xmas photo oO
I had an Xmas present that arrived cracked/broken (not easily spotted until you look closely at it), as did the two replacements. Now they all of a sudden have ex-display ones for sale (at a higher price).... strange coincidence.
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Since then have never used them even if they were cheapest. Just calculated up over £2,000 this year alone they may have had the opportunity to get, all lost. Ebuyer and pix mania are poor, poor, poor.
I once was sold a memory card which had a picture and description of a higher spec one...naturally, the cheaper version appeared. I got a crapload of abuse on the Ebuyer forum (which I suspect was people affiliated with the company as I was nothing but polite in my messages) which put me off for life.
No matter what deals they have I always shop elsewhere.
However, I have never returned anything outside of their 30 day period and I think this is where people are getting most problems.
Ebuyer have improved a lot over the last few years. I know a long time ago they had a really bad rep, but they have improved massively since then going by my own experience.
I would say the opposite, it has gone downhill since 2006 imo.
I went through massive trouble getting them to refund a laptop I never received, even though they could confirm it had been lost. I had to specify each and every aspect of distance selling regs that applied to the situation and even though they had clearly violated them they were still refusing.
I have never decided to boycott someone before but never again will I use Ebuyer. They still have the 'same policy', even after pushing them to change it afterward. If they fail to get your item to you within 7 days and you haven't 'reported it formally' they will categorically refuse to refund you, even though legally you are in fact entitled to a refund.
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