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    Is the Comet extra warranty worth it on a laptop?

    Had to buy a laptop today and only went for one that was reduced from £499 to £249, so not mega money.
    The guy wittered and wittered about the extra warranty, so for 2 years it would be £99.
    I said no im not bothered, but he said they can give me £15 off laptop, set up a direct debit for £99 warranty, then I can cancel before any payment.

    I did that as I just wanted to get out of the shop, I am now wondering if it is worth keeping for £99 as I have 3 kids, Or just cancel as really the 3 kids will be kept away from it and the 2 eldest will only be using it a very small time too.

    Just not sure if their warranties are a worthless product really, expecially when the item insured is only £249?

    25 Comments

    No go on Amazon and have a look at 'Squaretrade'

    It's great.

    I suggest you cancel,if you have contents insurance you are covered(usually have to pay first £50 of any claim)plus you already have 12 months guarantee plus the Sales Act which says item should be of serviceable quality which barring accidents should cover you for at least another 12 months,as you probably know most claims are rejected because the laptop is infected by a virus or trojan or a programme corrupts the system,hope that helps Bavis

    Original Poster

    see he told me Emachines wouldn't cover my laptop in the 1st 12 months for accidental damage, Just electrical faults, so basically he was selling me the £99 warranty as the only cover I would have with kids.
    The Laptop is staying on the desk where the Desktop was, so its not like we will be moving it and risk dropping it, Just thinking of juice or something daft.

    So would a 12 month warranty from the manufacturer cover me for all types of problems?

    Original Poster

    Thank you all, I will just cancel the DD once they set it up and also call their helpline, At least I got £15 off laptop, But after 50 mins standing in that shop saying NO to bags, wireless mouse/keyboard, Norton and the rest I just wanted to get out.

    I have the cover at the moment, my acer laptop packed in a few weeks ago, was ment to be repaired by the 13th may but its still away for repair. But its worth it i would say. As my motherboard died. And could get no power to the laptop either

    beth3735

    see he told me Emachines wouldn't cover my laptop in the 1st 12 months … see he told me Emachines wouldn't cover my laptop in the 1st 12 months for accidental damage, Just electrical faults, so basically he was selling me the £99 warranty as the only cover I would have with kids.The Laptop is staying on the desk where the Desktop was, so its not like we will be moving it and risk dropping it, Just thinking of juice or something daft.So would a 12 month warranty from the manufacturer cover me for all types of problems?



    no he did not lie, no 12 months warranty covers accidental damage

    Original Poster

    secretwoman123

    no he did not lie, no 12 months warranty covers accidental damage



    Glad you told me that, I feel if I cancel it guaranteed it breaks.
    Will have a good think, but then again I do have home contents insurance and it was only £250.

    Banned

    simple - keep your kids away from expensive items and the chances of them being broken reduce

    Original Poster

    dimebars

    simple - keep your kids away from expensive items and the chances of them … simple - keep your kids away from expensive items and the chances of them being broken reduce



    Not that simple when teachers tell parents to let the children use computers at home as the kids have to learn computer skills. 3 yr old will be kept away, like he was from the desktop, but the 6 & 7 yr old have to use it!

    i found the accidental damage cover well worth it having 3 kids in the house, I pay £4.99 a month dd and upto now mines had a new screen, keyboard and charger which would have cost me more than this just for the screen when i looked at the price, like you say a lot of the kids homework needs to be done online nowadays so they need to use it regularly!

    keep it, my daughter accidently poured my cup of tea, on my laptop...
    it was beyond economical repair, so...
    a new one, now??

    i'm looking for a new one...
    so any good deals around please let me know.
    Edited by: "mashiey" 15th May 2011

    i cancelled my comet insurance on my laptop........the guy who served me stated that i was insured for ALL accidental damage, so, i asked the question "if i spilt a glass of water on it would it be replaced" he say "yes", basically he told me that when i got board of my laptop, i could "accidently" spill something on it and get a replaement, i took out the insurance. after making 2 payments, my laptop suddenly stopped working, no fault of my own, it was a manufacturers fault, i took it to comet to have it repaired, the company rang me up and said they would repair it for a £300 excess!!!! this was never mentioned to me before!!!! i stopped my insurance immediatley after that and ended up buying a new laptop for what they was asking for the repairs!!!

    >>>The guy wittered and wittered about the extra warranty, so for 2 years it would be £99.

    He kept on about it because he gets bonus for selling it.

    The "industry" makes millions a year from these extra warranties.

    Which magazine always says these "extra" warranties are almost a total waste of meny.
    Edited by: "guilbert53" 15th May 2011

    guilbert53

    The guy wittered and wittered about the extra warranty, so for 2 years it … >>>The guy wittered and wittered about the extra warranty, so for 2 years it would be £99. He kept on about it because he gets bonus for selling it.The "industry" makes millions a year from these extra warranties.Which magazine always says these "extra" warranties are almost a total waste of meny.


    if it wasnt for these warranties, the likes of Comet, Currys, PC World etc would all be out of business, cos they have to be competitvely priced (on the high street) for the main item, so they make no margin on it.

    Depends how you look at it...

    If you keep it see it as cover for now and a free new laptop in 2 years time - just remember to get your little one to pour a drink on it in 23 months time if it doesn't break before then - and sit back and wait for the new laptop to arrive...

    what are the advantages and benefits to you?

    advantage of accidental damage cover with no excess charges or increased premium like home insurance.
    benefit to you-not losing no claims bonus, not having to deal with insurance company, less costs.

    advantage of all inclusive parts/labour
    benefit-not having to find a reputable local computer shop and pay their charges

    advantage of replacement products if yours cant be repaired
    benefit-no labour or parts charges only to find out its beyond economical repair, even if damaged.
    plus the rate at technology moves, if its more than 6 month old, you'll get a newer model.

    the policy may have other benefits too like 24/7 tech support, free computer healthcheck, data recovery if the product has to be replaced.

    Banned

    The only extended warranty worth paying for at a push is one that gives you your money back at the end if you haven't claimed.

    master_chief

    The only extended warranty worth paying for at a push is one that gives … The only extended warranty worth paying for at a push is one that gives you your money back at the end if you haven't claimed.



    how many do tho?

    richer sounds used to on hifi stuff didnt they?
    in the end, you're paying for a service.
    its how these companies make margin.
    without it, you'd be left with online only retailers and thousands out of work

    master_chief

    The only extended warranty worth paying for at a push is one that gives … The only extended warranty worth paying for at a push is one that gives you your money back at the end if you haven't claimed.



    or make sure you claim - smash it down the stairs and get a new one

    Banned

    slackrat77

    how many do tho?richer sounds used to on hifi stuff didnt they?in the … how many do tho?richer sounds used to on hifi stuff didnt they?in the end, you're paying for a service.its how these companies make margin.without it, you'd be left with online only retailers and thousands out of work



    Bricks and mortar retailers would find other means, not that they'd ever stop offering the service mind.

    Extended warranties are for the gullible, the stupid or the fraudsters.

    master_chief

    Bricks and mortar retailers would find other means, not that they'd ever … Bricks and mortar retailers would find other means, not that they'd ever stop offering the service mind.Extended warranties are for the gullible, the stupid or the fraudsters.



    the likes of currys etc wouldnt, they'd go under. their stupid business model is built around selling the main item with no margin and hard selling to the customer to gain a massive amount on the extra services.
    whilsts still giving no rewards to the staff. the bonus thresholds are ridiculously high

    Banned

    I wouldn't say they'd all go under, there'd just be a significant change in business model. We'd probably be down to one chain in operation with less stores per city but that would be a good thing anyway.

    master_chief

    I wouldn't say they'd all go under, there'd just be a significant change … I wouldn't say they'd all go under, there'd just be a significant change in business model. We'd probably be down to one chain in operation with less stores per city but that would be a good thing anyway.



    maybe not for the hundreds, poss thousands left unemployed by it

    Banned

    slackrat77

    maybe not for the hundreds, poss thousands left unemployed by it



    Well they're not going to stop offering extended warranties so we don't need to worry. People are always going to be suckered in by sales talk, just look at Monster's success for that...

    even if people stopped being suckered, the idiots would still offer the service
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