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Is ticket website www.axs.com (via The O2 London website) reliable? Requesting people's experiences & opinions. Intend to book tickets for Ed Sheeran at The O2 London on Wed 15 Oct

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Posted 13th Oct 2014
Posting on behalf of my sister who wants to book tickets to see Ed Sheeran at The O2, London, on Wednesday 15 October 2014.

She wants to book tickets direct via The O2 London website ( theo2.co.uk/eve…ran ) for Wed 15 Oct. When she clicks on 'Buy tickets', it goes to a ticket website called axs.com. When she googled axs, she discovered that some people had had bad experiences with them (customer service issues, etc).

Has anyone here booked via axs.com? Are they legit etc?

Many thanks in advance for any and all help.
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