Is Your Broadband Slow? Tip for Sky users (I just found out about)

38
Found 12th Dec 2013
Hi All,

Posting in the hopes this helps someone.

I was concerned that my internet had slowed significantly over the past few days and had even disconnected entirely once, but reconnected after I turned the router on and off.

Figured it was due to the time of year, but then thought - hang on, why should other users outside my household effect my speed? Well it turns out they do, in the form of 'interference'.

What I did:

1) Went to this speed checker page to ensure it wasn't just in my mind

uswitch.com/bro…st/

Confirmed my speed was running slow, only 4.4mb/s when it should be up to 8mb/s

2) Went to the knowledge base on Sky's website and found this Help page here:

helpforum.sky.com/t5/…920

3) Printed instructions (because it turns off your internet momentarily)

4) Followed instructions - took 30 secs

5) Reconnected to broadband - you'll need your connection password so have that handy

6) Retested connection, and hey presto, now up to 5.5mb/s

7) I may test the other channels listed to see if they are any better

Also, i see you can 'repair' your modem if you have an ethernet cable handy, you can reset it, but I'm not sure if that will have an impact on the speed - has anyone tried this, can they comment on effectiveness?

Any other tips for boosting connection speeds appreciated!

Thanks
Community Updates
MiscBroadbandSky
38 Comments
you printed them? turning off your internet doesn't break your computer, the instructions will stay loaded :D.
blainey77c

you printed them? turning off your internet doesn't break your computer, … you printed them? turning off your internet doesn't break your computer, the instructions will stay loaded :D.



Actually it shut down my browser the first time i did it, so without an internet connection they were lost. of course you could copy and paste to notepad or word. But I like to print instructions, esp if the language is a bit technical. i'm just a lowly non-tech user.
blainey77c

you printed them? turning off your internet doesn't break your computer, … you printed them? turning off your internet doesn't break your computer, the instructions will stay loaded :D.

7

And if that's the only thing about my post you can flame, then i've done something right
fuhu78888

7And if that's the only thing about my post you can flame, then i've done … 7And if that's the only thing about my post you can flame, then i've done something right



i wasn't flaming i was just having a gentle rib at you
blainey77c

i wasn't flaming i was just having a gentle rib at you



Oh ok.
Ooooossshhh!
savwana

Ooooossshhh!



someone's been watching keith lemon?
The WiFi analyser app for android let's you see what channels your neighbours are operating on also and recommends the best channel to go on. Search for it in play store
maximoshark

The WiFi analyser app for android let's you see what channels your … The WiFi analyser app for android let's you see what channels your neighbours are operating on also and recommends the best channel to go on. Search for it in play store



cool, will try that when i get my new phone.
Thanks
Best tip I can give you for speeding your broadband up .........switch supplier sky broadband is garbage lol
Cherise1993

Best tip I can give you for speeding your broadband up .........switch … Best tip I can give you for speeding your broadband up .........switch supplier sky broadband is garbage lol



Yeah, i know - i am in contract though, and they only charge me for line rental, my broadband is free. plus i cant get fibre optic believe me i tried.
Edited by: "fuhu78888" 13th Dec 2013
Actually Sky Broadband is pretty good and fast, but many of your Internet Speed Issues are related to a few factors...

1. You are not such an advanced PC user (if you were you would have no issues) first thing is to download a tweak program such as Yamicsoft Windows Manager 7/8.. and within that program tweak your PC and Internet Settings...

2. Tweak your Firewall Settings...

3. Read a Windows 7/8 Services Guide and disable some of the many none essential system services that all hogging your bandwidth without your realisation. Google This: "Black Vipers Services Guide" and get studying... not only will you speed your PC up by learning about what is going on in the background, you will give yourself more protection.

4. Download CCleaner and tweak your start-up programs... as if you are not-so-advanced you will have more than 5 programs constantly monitoring your internet connection and downloading background data.

5. Login into the ROOT of the router and check settings, disable some junk that's not needed in there (error logging) for example.

There are more tweaks I could share but try these first, and BTW, if its starts going slow, YES switch the power on and off.

GOOD LUCK ALL THE BEST.

PS: DO NOT Switch, some people will recommend you do so... but there is no need.. Learning to Tweak Windows OS is MORE IMPORTANT.. cheaper and error-free.




Edited by: "lettherebedeals" 13th Dec 2013
lettherebedeals

Actually Sky Broadband is pretty good and fast, but many of your Internet … Actually Sky Broadband is pretty good and fast, but many of your Internet Speed Issues are related to a few factors... 1. You are not such an advanced PC user (if you were you would have no issues) first thing is to download a tweak program such as Yamicsoft Windows Manager 7/8.. and within that program tweak your PC and Internet Settings...2. Tweak your Firewall Settings...3. Read a Windows 7/8 Services Guide and disable some of the many none essential system services that all hogging your bandwidth without your realisation. Google This: "Black Vipers Services Guide" and get studying... not only will you speed your PC up by learning about what is going on in the background, you will give yourself more protection. 4. Download CCleaner and tweak your start-up programs... as if you are not-so-advanced you will have more than 5 programs constantly monitoring your internet connection and downloading background data. 5. Login into the ROOT of the router and check settings, disable some junk that's not needed in there (error logging) for example.There are more tweaks I could share but try these first, and BTW, if its starts going slow, YES switch the power on and off.GOOD LUCK ALL THE BEST.



thanks for the tips, could be slightly less patronising, i've been using computers for 20 years, but thanks also, are you saying the speed checker is lying? in other words, it is not giving the true speed my connection is capable of (not sky's fault), but it's my computer's "fault"? if so, that's scammy advertising from USwitch.
Edited by: "fuhu78888" 13th Dec 2013
fuhu78888

thanks for the tips, could be slightly less patronising, i've been using … thanks for the tips, could be slightly less patronising, i've been using computers for 20 years, but thanks also, are you saying the speed checker is lying? in other words, it is not giving the true speed my connection is capable of (not sky's fault), but it's my computer's "fault"? if so, that's scammy advertising from USwitch.



Yes Forgive Me for been Patronising... I`m sorry, I do actually feel for you, I fix a lot of PCs for people and help them to... It just touches me you see, that so many users are so unaware of the hidden aspects of Windows that slows it down immensely.. not just internet but the entire PC... Windows 8 is the worst ever... so much going on that majority of users DO NOT NEED... but of course Microsoft cannot design a OS purely for Home Users Alone.. This is where Tweak Programs come in Handy... I recommend Yamicsoft Windows 7 Manager or Windows 8 Manager... if you are struggling PM me and I will be able to help you further Good Luck And All The Best.
Edited by: "lettherebedeals" 13th Dec 2013
lettherebedeals

Yes Forgive Me for been Patronising... I`m sorry, I do actually feel for … Yes Forgive Me for been Patronising... I`m sorry, I do actually feel for you, I fix a lot of PCs for people and help them to... It just touches me you see, that so many users are so unaware of the hidden aspects of Windows that slows it down immensely.. not just internet but the entire PC... Windows 8 is the worst ever... so much going on that majority of users DO NOT NEED... but of course Microsoft cannot design a OS purely for Home Users Alone.. This is where Tweak Programs come in Handy... I recommend Yamicsoft Windows 7 Manager or Windows 8 Manager... if you are struggling PM me and I will be able to help you further Good Luck And All The Best.



No you are right, I heard once most users only use 5% of their PC's capability if that... Hence Goog saw an oppty with the Chromebook.... But I fear it'd be a bit too basic for me.

Am running those utilities now.... I feel like it's speeding up performance already, so big thanks!!
Up to 7mb/s - yay.
lettherebedeals

Actually Sky Broadband is pretty good and fast, but many of your Internet … Actually Sky Broadband is pretty good and fast, but many of your Internet Speed Issues are related to a few factors... 1. You are not such an advanced PC user (if you were you would have no issues) first thing is to download a tweak program such as Yamicsoft Windows Manager 7/8.. and within that program tweak your PC and Internet Settings...2. Tweak your Firewall Settings...3. Read a Windows 7/8 Services Guide and disable some of the many none essential system services that all hogging your bandwidth without your realisation. Google This: "Black Vipers Services Guide" and get studying... not only will you speed your PC up by learning about what is going on in the background, you will give yourself more protection. 4. Download CCleaner and tweak your start-up programs... as if you are not-so-advanced you will have more than 5 programs constantly monitoring your internet connection and downloading background data. 5. Login into the ROOT of the router and check settings, disable some junk that's not needed in there (error logging) for example.There are more tweaks I could share but try these first, and BTW, if its starts going slow, YES switch the power on and off.GOOD LUCK ALL THE BEST.PS: DO NOT Switch, some people will recommend you do so... but there is no need.. Learning to Tweak Windows OS is MORE IMPORTANT.. cheaper and error-free.



Handy tips straight from the 90s.
BigDave

Handy tips straight from the 90s.



working, but what would you suggest?
Over a space of 3 hours your speed has changed, which you're happy about.

Which shows you don't know about contention ratio's and how the time of day effects your wifi speeds. Best get reading!
Conan257

Over a space of 3 hours your speed has changed, which you're happy … Over a space of 3 hours your speed has changed, which you're happy about.Which shows you don't know about contention ratio's and how the time of day effects your wifi speeds. Best get reading!



i do know that the time of day affects speed - however, it only took minutes to implement the above changes, and the speed increased 30% within that timeframe.
I use to have sky broadband two years ago , so I'm not sure if they still do this . Call sky and ask them to put you on a gaming profile, this should almist double your download speed and increase your upload speed fairly. I use to get 7 mb when I should be getting 14+. After going on gaming profile , sppeed increased to 16mb. Try it , doesn't cosy a penny , take 5 minutes
bullet9t9

I use to have sky broadband two years ago , so I'm not sure if they still … I use to have sky broadband two years ago , so I'm not sure if they still do this . Call sky and ask them to put you on a gaming profile, this should almist double your download speed and increase your upload speed fairly. I use to get 7 mb when I should be getting 14+. After going on gaming profile , sppeed increased to 16mb. Try it , doesn't cosy a penny , take 5 minutes



Really? Wow, OK - will def do that! thanks!
lettherebedeals

Yes Forgive Me for been Patronising... I`m sorry, I do actually feel for … Yes Forgive Me for been Patronising... I`m sorry, I do actually feel for you, I fix a lot of PCs for people and help them to... It just touches me you see, that so many users are so unaware of the hidden aspects of Windows that slows it down immensely.. not just internet but the entire PC... Windows 8 is the worst ever... so much going on that majority of users DO NOT NEED... but of course Microsoft cannot design a OS purely for Home Users Alone.. This is where Tweak Programs come in Handy... I recommend Yamicsoft Windows 7 Manager or Windows 8 Manager... if you are struggling PM me and I will be able to help you further Good Luck And All The Best.



I suppose you could buy that program or just do it all yourself, not hard to tweak start up (msconfig), disk clean up , regedit etc etc
8mb? get virgin mate im on 125mb
raptorcigs

8mb? get virgin mate im on 125mb



not avail in my area i've tried.
how about sky?
raptorcigs

how about sky?



no fibre optic
Thanks useful info
lettherebedeals

Actually Sky Broadband is pretty good and fast, but many of your Internet … Actually Sky Broadband is pretty good and fast, but many of your Internet Speed Issues are related to a few factors... 1. You are not such an advanced PC user (if you were you would have no issues) first thing is to download a tweak program such as Yamicsoft Windows Manager 7/8.. and within that program tweak your PC and Internet Settings...2. Tweak your Firewall Settings...3. Read a Windows 7/8 Services Guide and disable some of the many none essential system services that all hogging your bandwidth without your realisation. Google This: "Black Vipers Services Guide" and get studying... not only will you speed your PC up by learning about what is going on in the background, you will give yourself more protection. 4. Download CCleaner and tweak your start-up programs... as if you are not-so-advanced you will have more than 5 programs constantly monitoring your internet connection and downloading background data. 5. Login into the ROOT of the router and check settings, disable some junk that's not needed in there (error logging) for example.There are more tweaks I could share but try these first, and BTW, if its starts going slow, YES switch the power on and off.GOOD LUCK ALL THE BEST.PS: DO NOT Switch, some people will recommend you do so... but there is no need.. Learning to Tweak Windows OS is MORE IMPORTANT.. cheaper and error-free.




How much is it ?
I'm about to leave virgin media and go to sky but I've heard that sky broadband us really slow. Any advice would be much appreciated
Kofi007

I'm about to leave virgin media and go to sky but I've heard that sky … I'm about to leave virgin media and go to sky but I've heard that sky broadband us really slow. Any advice would be much appreciated



advice: dont do it.
Getting good speeds from Sky here.
KongDonkey

Getting good speeds from Sky here.



depends how far you are from a base station
It proves my line is quicker than sky are saying I usually only get 460kbs which is crap ,but the other day for about 45 mins my speed went up to believe it or not 6345kbs which was amazing ,can't explain why but it did it
Sky are Rubbish worse then NTL, 1/3 of speed, takes minutes to send 50kb emails, have sent numerous complaints this just give s half price for months, keep getting connection was reset, no customer service, poor staff integrity, my emails to Sky are not replied to . Off to Virgin, much faster!! I'll never trust Sky news!
I have an average WiFi speed of 1.5MB/S. That's it. After optimising my computer. Sky is seriously crappy when it comes to this. My average was boosted up by a couple four and five MB/S results, but guess what? I'm (pretty sure, but I'm not the one who bought the package) meant to get twice that. Most of my results are actually in the range of twenty kilobytes per second to half a megabyte. I'm not sure if this is their WiFi testing thing, but it's annoying and is stopping my WiFi from connecting most of the time (It can cut out for up to twelve hours total per day). Please do NOT switch to Sky, for your own sakes
Hi

Your link is broken, can you please repost.

Thanks
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