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    isit possible for me to cancel a courier thats already been booked?

    I booked a courier who is scheduled for pick up. Isit possible for me to cancel it as the buyer now wants a refund?

    42 Comments

    Original Poster

    Jumpingphil

    Have you thought of phoning them and asking?



    I think its closed at the moment.

    Banned

    Hash112

    I think its closed at the moment.



    Website, T&C's maybe?

    Original Poster

    I know i cant cancel at the moment. I was wondering if i can cancel it at all.

    Jumpingphil

    If they are closed at the moment, then you can't cancel at the moment.Try … If they are closed at the moment, then you can't cancel at the moment.Try again when they are open.

    Hash112

    I know i cant cancel at the moment. I was wondering if i can cancel it at … I know i cant cancel at the moment. I was wondering if i can cancel it at all.



    without knowing who the courier is how can you expect anyone to know?

    Original Poster

    ants97

    without knowing who the courier is how can you expect anyone to know?



    I was persuming couriers have the same policy. The couriers CityLink.
    Jeez why does everyone have to be so negative towards giving help

    Hash112

    I was persuming couriers have the same policy. The couriers CityLink.Jeez … I was persuming couriers have the same policy. The couriers CityLink.Jeez why does everyone have to be so negative towards giving help




    I would email them now and say that you want to cancel, then phone tomorrow at 8.30am (opening time) and tell them you'd like to cancel and that you've emailed them.

    OP, I would simply leave a note on your door for the courier......something along the lines of,

    i'm sorry but i no longer require your services, please post my money back through the letterbox.


    P.S. please be sure to add- i'm sorry for any inconvenience,

    Original Poster

    transit

    OP, I would simply leave a note on your door for the … OP, I would simply leave a note on your door for the courier......something along the lines of,i'm sorry but i no longer require your services, please post my money back through the letterbox.P.S. please be sure to add- i'm sorry for any inconvenience,



    Well i guess thats just you
    midjet666

    I would email them now and say that you want to cancel, then phone … I would email them now and say that you want to cancel, then phone tomorrow at 8.30am (opening time) and tell them you'd like to cancel and that you've emailed them.



    Thanks for that ill give it a go

    transit

    OP, I would simply leave a note on your door for the … OP, I would simply leave a note on your door for the courier......something along the lines of,i'm sorry but i no longer require your services, please post my money back through the letterbox.P.S. please be sure to add- i'm sorry for any inconvenience,



    hehe. and lets hope the courier gets the petrol paid for by city link,, and isnt a sub contractor who pays his/her own petrol.


    ....and they dont carry anything large and pointy.

    Is it by account,is it direct with city link, is it through a 3rd party, Have you paid in advance, have you actually checked their term's and conditions.

    All questions that could do with answers before you could get a true opinion.

    Original Poster

    newbie1001

    Is it by account,is it direct with city link, is it through a 3rd party, … Is it by account,is it direct with city link, is it through a 3rd party, Have you paid in advance, have you actually checked their term's and conditions.All questions that could do with answers before you could get a true opinion.



    Its through parcelmonkey but using city link. when i rang them they cant seem to cancell it. i mean what else can i do? they say they cant find the address i meant to be sending it to.

    Let me explain the whole situation. I booked the courier 2 days later than i should this was as it was christmas and i was really busy. Fair enough i booked it but citylink never came to collect the parcel as it was bank holidays and christmas and all. Citylink have given me a date of January 6th .. they buyer got impatient and all so is now asking me for a refund saying it was my fault they didnt come to collect it .. even though the whole of the UK was on holiday. Anyways now i need to to cancell the courier and give him a refund.

    Edited by: "Hash112" 1st Jan 2010

    Hash112

    Its through parcelforce but using city link. when i rang them they cant … Its through parcelforce but using city link. when i rang them they cant seem to cancell it. i mean what else can i do? they say they cant find the address i meant to be sending it to.



    WTF has not being able to find my addy got to do with not picking it up from you, I live in the centre of manchester, every other delivery company can find it....I'm sure your just on the wind up!

    Original Poster

    oldmankensey

    WTF has not being able to find my addy got to do with not picking it up … WTF has not being able to find my addy got to do with not picking it up from you, I live in the centre of manchester, every other delivery company can find it....I'm sure your just on the wind up!



    Its got nothing with collecting it from me.. They cant seem to cancell it as you address is not coming up on the system. They havnt collected it from me because it WAS CHRISTMAS and THERE WAS HOLIDAYS. Do you expect a company to open on christmas just for you?

    Ok so your saying Citylink is the only delivery company that was off on Thusday and Friday last week before Christmas

    And then yet again they are the only delivery company that were closed again all this week in between Christmas and new year.

    You young man, are testing my patience......Your arrogance and stupidity is just so damn annoying.

    Get a grip, and grow up, stop asking stupid questions, and sort your life out! And my refund!

    city-link.co.uk/chr…pdf

    City link were open and collecting 29/30/31st why was it arranged for January 6th to collect you could have had it collected 29/30/31st not surprised your buyer is a bit miffed
    Edited by: "newbie1001" 1st Jan 2010

    Banned

    Hash112

    Its got nothing with collecting it from me.. They cant seem to cancell it … Its got nothing with collecting it from me.. They cant seem to cancell it as you address is not coming up on the system. They havnt collected it from me because it WAS CHRISTMAS and THERE WAS HOLIDAYS. Do you expect a company to open on christmas just for you?


    you are talking crap. Of course they can look up the booking using your address.

    Now you are just blatantly lying!

    seems to me that the op needs to sort this out-all looks very suss-and he has just an hour ago posted a £190 phone for sale while this is still outstanding! shouldnt be allowed imho

    Original Poster

    oldmankensey

    Ok so your saying Citylink is the only delivery company that was off on … Ok so your saying Citylink is the only delivery company that was off on Thusday and Friday last week before ChristmasAnd then yet again they are the only delivery company that were closed again all this week in between Christmas and new year.You young man, are testing my patience......Your arrogance and stupidity is just so damn annoying.Get a grip, and grow up, stop asking stupid questions, and sort your life out! And my refund!




    Mate they gave me a delivery date of January 4th 2011 even though i booked it for 48hr delivery theres nothing i can do about that?

    http://i54.tinypic.com/ruy3hy.png
    http://i54.tinypic.com/9fmb0w.png

    Edited by: "Hash112" 1st Jan 2010

    Original Poster

    csiman

    you are talking crap. Of course they can look up the booking using your … you are talking crap. Of course they can look up the booking using your address. Now you are just blatantly lying!



    How exactly am i lying ? I was on the phone to them for a hour trying to cancel it they couldnt find the address. I was advised to ring Parcelmonkey who i booked it through

    newbie1001

    http://www.city-link.co.uk/christmas-2009/xmas_operating_times.pdfCity … http://www.city-link.co.uk/christmas-2009/xmas_operating_times.pdfCity link were open and collecting 29/30/31st why was it arranged for January 6th to collect you could have had it collected 29/30/31st not surprised your buyer is a bit miffed



    Thats for last year, but i'm sure there will not have been much difference

    Banned

    Hash112

    I was persuming couriers have the same policy. The couriers CityLink.Jeez … I was persuming couriers have the same policy. The couriers CityLink.Jeez why does everyone have to be so negative towards giving help



    because you constantly post stupid questions.

    This is the first I've heard, at no point im Pms did you inform me that they would be collecting it on January 4th. If you would have said in the numerous pms, then maybe I would have been a bit more patient and understanding

    Your a fool, that witholds important information.....

    Hash112

    Mate they gave me a delivery date of January 4th 2011 even though i … Mate they gave me a delivery date of January 4th 2011 even though i booked it for 48hr delivery theres nothing i can do about that?

    Original Poster

    oldmankensey

    This is the first I've heard, at no point im Pms did you inform me that … This is the first I've heard, at no point im Pms did you inform me that they would be collecting it on January 4th. If you would have said in the numerous pms, then maybe I would have been a bit more patient and understandingYour a fool, that witholds important information.....



    I wasnt aware myself that it was for collection on 4th of Jan when i checked the other day it was giving me a date for 6th of Jan and i informed you of that. Now they seem to have changed the date. I was persuming because of snow and weather ect they may be taking a few days longer than usual


    Edited by: "Hash112" 1st Jan 2010

    Banned

    Hash112

    How exactly am i lying ? I was on the phone to them for a hour trying to … How exactly am i lying ? I was on the phone to them for a hour trying to cancel it they couldnt find the address. I was advised to ring Parcelmonkey who i booked it through


    you wouldnt have been able to place a booking for a delivery address that doesnt exist!

    The holes in your story are a mile wide and the collection date is 4th Jan, not the delivery date!

    mods have now banned op from selling or buying until oldmankensey is satisfied-well done sigma!

    if the buyer (quite rightly imo) wants a refund then give him the refund. Then when/if the courier does turn up just dont give him the xbox, he wont batter you and take it you know.

    another user to avoid in fs/ft.

    Hash, again I must point out that at no point have you specified to me that it would be picked up from yourself on the 4th jan, or the 6th jan.

    Anyway due to the new information that ive received then I'm prepared to wait the days for delivery, rather than the refund... If only you'd pointed this out earlier!

    Banned

    barky

    mods have now banned op from selling or buying until oldmankensey is … mods have now banned op from selling or buying until oldmankensey is satisfied-well done sigma!


    Well done mods on stopping this scammer!

    I think Hash112 earns about a thousand Cock-end points in this thread for successfully obscuring his own personal address information, but exposing OldManKensey's to all of HUKD.

    Original Poster

    dxx

    I think Hash112 earns about a thousand Cock-end points in this thread for … I think Hash112 earns about a thousand Cock-end points in this thread for successfully obscuring his own personal address information, but exposing OldManKensey's to all of HUKD.



    And how exactly did i do that?

    Hash112

    And how exactly did i do that?



    By leaving the tracking code visible. Enter it into the PM page, get the guy's home address.

    Original Poster

    dxx

    By leaving the tracking code visible. Enter it into the PM page, get the … By leaving the tracking code visible. Enter it into the PM page, get the guy's home address.



    Wasnt aware of that edited

    HAHA its ok if everyone knows address, If citylink can't find it the you all wont be able to neither lols!

    far from happy witht the way it was posted, The 360 was rattling about the box really badly, It was innappropiately packaged, I've not had chance to check if it works as I ve had to go out.

    Anyway I'm unwilling to accept it on the basis of the packaging, and would appreciate if you arranged for it to be picked up and then refund me.

    Dont know which thread he reads, so this posted everywhere

    Hiya mate, Ive checked the 360, It works fine in the switching on, However the Drive tray won't open

    Is this a problem that was there before, or has it just arisen when it was incorrectly packaged!


    Banned

    Good luck OMK.... I hope you're in for the long haul.

    Banned

    oldmankensey

    Dont know which thread he reads, so this posted everywhereHiya mate, Ive … Dont know which thread he reads, so this posted everywhereHiya mate, Ive checked the 360, It works fine in the switching on, However the Drive tray won't openIs this a problem that was there before, or has it just arisen when it was incorrectly packaged!


    you should PM them. Then they cant say they didnt spot your comments. Dont hold your breath mind.

    To be fair mate, In pm's yesterday, hash was being more than reasonable
    Edited by: "oldmankensey" 6th Jan 2011

    Banned

    oldmankensey

    To be fair mate, In pms yesterday, hash was being more than reasonable


    fair enough - at least he didnt post it in a large jiffy bag

    hotukdeals.com/for…091
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