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Item not received from Argos eBay Outlet

7 replies
Found 24th Jul 2010
I ordered an item from Argos eBay Outlet on 15th June (8 days ago) and still haven't received it, despite them saying they dispatched it on 16th June.

Ive been on eBay for 4 years and have NEVER had something go missing in the post, either something I bought from eBay or otherwise. I understand I can go through Paypal to get a refund ect. although as from the comments on here this isnt an isolated incident.

Perhaps eBay should investigate their staff supposedly sending out the goods or take it up with the Royal Mail...as this has totally put me off using them again.

Any similar stories or comments?

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7 Comments

a month after buying a netbook off them i am still awaiting my refund..mine came without any accessories/battered box (and i mean battered!) sticky keys...they dont answer emails and i had to escalate it through ebay as they actually REFUSED my return within 7 days.
you have to return through djhenry who dont answer the phone...and then await the refund-as i said a month on still waiting...and i have bought other things off them and been fine..so this is just wrong. Even ebay said they are not selling within the law and following DSR.
DONT DO IT!!!!!!!!!!!!!!
READ THEIR FEEDBACK LOOK AT THE NEGS ABOUT THE REFURBS!

you can try calling argos on the number on your paypal payment and ask for your refund

"Perhaps eBay should investigate their staff supposedly sending out the goods or take it up with the Royal Mail"

whats it too do with ebay staff??

Mod & Ed

I've bought loads off them and always had fantastic service, next day delivery in most cases, small items they use RM, larger items they send by courier

ive bought a phone and a video camera from them, both came within 3 days

yep i got lots from them but it was the netbook which isnt new stock but refurbs that im complaining about. It was utter garbage and the way they have handled it is unprofessional and illegal.

Original Poster

quizmaniac

"Perhaps eBay should investigate their staff supposedly sending out the … "Perhaps eBay should investigate their staff supposedly sending out the goods or take it up with the Royal Mail"whats it too do with ebay staff??



As I understood it, a lot was getting 'lost in the post' however I was suggesting perhaps they should make sure the stock is getting that far at least. However reading the negs most of them are referring to refurbished items not non-arrivals

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