Hi all, I would really appreciate any thoughts or advice on this
Short version of what happened:
I bought an item from what seemed to be a reputable seller with 99.9% feedback. I never received it so contacted the seller. He sent me an "Aquiline" tracking number which shows it was delivered. I've never heard of Aquiline before and I'm pretty sure it's some kind of scam.
Much longer and more detailed version:
Some of you will remember last weeks Amazon glitches posted on HUKD when they had lots of different hard drives and SSD's at crazy-low prices. Well I missed it so I headed off to Ebay, which was flooded with them, looking for a bargain. I saw a 2tb SSD for £35 which was only £10 more than the glitch price (normal price is £100+) so seemed a bit too good to be true but the seller had great feedback and lots of sales in the last month so I went for it thinking I had nothing to lose.
I done a google search for "Aquiline tracking" and the first thing I come across was this thread: community.ebay.com/t5/…072
Lots of similar stories to mine there but worryingly I read somewhere else Aquiline is approved by Ebay and they take the tracking as gospel.
Here is a screenshot of the tracking:
imgur.com/czr…jSr
That doesn't look legit at all to me. The "final delivery station" the parcel arrived at was in Manchester and I'm in Newcastle. That should be a depot local to me shouldn't it?
So apparently it went 'out for delivery' in Manchester and was delivered to me in Newcastle 1hr and 55 mins later even though that journey in a car at 70mph takes well over 2 hours
Oh and the "Carrier picked up the package" 11 hours before I actually bought the item.
I pointed out all the above issues to the seller and he said its all normal and there will be no refund as the tracking proves beyond doubt it was delivered. His cocky attitude makes me think he knows Ebay will take his side when I open a case.
I feel almost certain I'm being scammed but it doesn't really make much sense to me. Why would a seller with 16000 feedbacks and 99.9% of them positive suddenly decide to rip me off out of the blue?
I'm a little perplexed tbh so would love to hear any thoughts on the situation before I contact Ebay
Thanks in advance
Short version of what happened:
I bought an item from what seemed to be a reputable seller with 99.9% feedback. I never received it so contacted the seller. He sent me an "Aquiline" tracking number which shows it was delivered. I've never heard of Aquiline before and I'm pretty sure it's some kind of scam.
Much longer and more detailed version:
Some of you will remember last weeks Amazon glitches posted on HUKD when they had lots of different hard drives and SSD's at crazy-low prices. Well I missed it so I headed off to Ebay, which was flooded with them, looking for a bargain. I saw a 2tb SSD for £35 which was only £10 more than the glitch price (normal price is £100+) so seemed a bit too good to be true but the seller had great feedback and lots of sales in the last month so I went for it thinking I had nothing to lose.
I done a google search for "Aquiline tracking" and the first thing I come across was this thread: community.ebay.com/t5/…072
Lots of similar stories to mine there but worryingly I read somewhere else Aquiline is approved by Ebay and they take the tracking as gospel.
Here is a screenshot of the tracking:
imgur.com/czr…jSr
That doesn't look legit at all to me. The "final delivery station" the parcel arrived at was in Manchester and I'm in Newcastle. That should be a depot local to me shouldn't it?
So apparently it went 'out for delivery' in Manchester and was delivered to me in Newcastle 1hr and 55 mins later even though that journey in a car at 70mph takes well over 2 hours
Oh and the "Carrier picked up the package" 11 hours before I actually bought the item.
I pointed out all the above issues to the seller and he said its all normal and there will be no refund as the tracking proves beyond doubt it was delivered. His cocky attitude makes me think he knows Ebay will take his side when I open a case.
I feel almost certain I'm being scammed but it doesn't really make much sense to me. Why would a seller with 16000 feedbacks and 99.9% of them positive suddenly decide to rip me off out of the blue?
I'm a little perplexed tbh so would love to hear any thoughts on the situation before I contact Ebay
Thanks in advance
22 Comments
sorted byOpen a dispute, there will be a section where you can add detail. Might have to wait 7 days to open a claim, and then up to a week for them to investigate.
At worst open a chargeback
Perhaps they have stolen it,
The trackings are never in real time they are normally delayed. (edited)
Doesn't really make sense
I've been really rough with Covid the last couple of days so haven't been thinking about this at all. I'll open a case up in the next day or two and I'll report back here with the outcome incase anyone's interested.
Cheers
"The seller has responded.
Seller’s message: 'As advised before your item has been delivered on 19/11 to the address you provided. I will process a courtesy refund in this occasion. ' "
I got my money back but what an absolute lying bar steward he is