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    Item was posted to return address

    I sold a book on amazon marketplace for £12 and posted it at the post office with a proof of posting. I put a return address sticker on the back and to anyone it would be clear which address to send the item to.

    Anyway, today I received the item really battered in the post and as the book was sold as 'like new', it's now 'good' at best. Any ideas what I should do? I'm going to the PO tomorrow.

    19 Comments

    Complain and get compensation for book and postage costs.

    Original Poster

    it was just an A4 envelope. It's a very thin leaflet-like book, so it fit perfectly.

    Cant see them compensating you as its up to you to determine how much 'protection' the goods need.

    Cant really complain about a book being damaged if you posted it in an envelope. A4 envelopes are sorted differently to packets when sorting and its not a good idea to use them for anything of any value.

    Having worked for royal mail I now avoid putting return addresses on packages. You wouldnt believe the amount of people I saw sorting stuff wrongly after reading the return address instead of the intended one.

    If you want to claim compensation it has to be done on royal mails website (fill in the appropriate form) and can take weeks if not months to sort out so might not be worth it for £12, dont think your local PO will do anything as its nothing to do with them once its left them.

    Banned

    Any ideas what I should do?

    refund the buyer today

    csiman;7653024

    Any ideas what I should do?refund the buyer today



    +1, its your fault bud. Its worth spending the extra quid on some bubble wrap/cardboard to make sure your protected when stuff like this happens as apposed to trying to get 'lucky' with the cheaper delivery costs of an envelope.

    Banned

    refund buyer, take a photo and show him so he doesn't think you're pulling a fast one

    dcx_badass;7653100

    When I put a returns address, I just put my name, number and postcode at … When I put a returns address, I just put my name, number and postcode at the bottom on the back.



    +1, in tiny writing too

    Banned

    Is that really you in your avatar OP?!

    vibeone;7653239

    Is that really you in your avatar OP?!



    i want to know the same

    Original Poster

    vibeone;7653239

    Is that really you in your avatar OP?!



    nah.

    And in my opinion the packaging was suitable for the book. It had to be really thrown about to get it the condition it was in when I got it back.

    Banned

    drspa44;7653293

    nah.And in my opinion the packaging was suitable for the book. It had to … nah.And in my opinion the packaging was suitable for the book. It had to be really thrown about to get it the condition it was in when I got it back.


    er, thats what happens to parcels when they travel around the country :?

    Covering a thin book with a piece of paper doesnt offer any protection whatsover :thumbsup:

    drspa44;7653293

    nah.



    We don't believe you. :whistling:

    Original Poster

    Full pic.
    http://www.cabq.gov/police/asorna/images/Montoya.Robert06.jpg

    I think those cardboard envelopes will go at the same price as a normal paper envelope, and offer a lot more protection.

    sod the book...im intrested in this pic thing. am i missing something?

    Original Poster

    Comes from here. No relation (!)

    cabq.gov/pol…tml

    drspa44;7654847

    Comes from here. No relation … Comes from here. No relation (!)http://www.cabq.gov/police/asorna/asorna_m.html



    The pic is: Sex Offense Conviction: CSP of a minor

    ???? Why use that photo ????

    Original Poster

    linuxlinks;7654909

    The pic is: Sex Offense Conviction: CSP of a minor???? Why use that photo … The pic is: Sex Offense Conviction: CSP of a minor???? Why use that photo ????



    I just thought it was a freaky photo when I found it. I wasn't reading the page, but I was just trying to see if there was someone on there that I knew had been imprisoned in NM.

    Banned

    linuxlinks;7654909

    The pic is: Sex Offense Conviction: CSP of a minor???? Why use that photo … The pic is: Sex Offense Conviction: CSP of a minor???? Why use that photo ????



    Maybe he is a role model for the OP?

    Banned

    this is BG1 for controversial
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