Groups

    items stolen from auction room.........

    keep thinking this one over.......
    who do you think is responsible?

    I took items to auction there were 5 specific items in each box

    The lots were signed in,paperwork completed and the auction took place

    Afterwards the buyers of said boxes were not happy as they bid for a lot of 5 yet someone had helped themsleves to 1 item from each box leaving only 4 items in each lot so in hindsight the buyers were not getting what they thought they were and were disputing the amounts they had bid,too right i would in their situation too

    Auction house said it wasnt their problem,I disagreed as the items were checked and signed in

    its now gone to management for them to look into and the payment is on hold til they make a decision

    Am i correct in thinking that once items are checked/signed in at an auction the responsibility falls on the auction house?

    26 Comments

    I would have thought so yes, surely they have taken responsibility for the items, once signed over

    Banned

    Auction house is responsible IMO, once they signed to accept the good they are responsible for them.

    This is just my opinion however

    Banned

    PS: That is the weirdest thief I've ever heard of.

    Original Poster

    vibeone;8769514

    PS: That is the weirdest thief I've ever heard of.

    even weirder when the items in question were live animals:x

    Banned

    Mardyass;8769518

    even weirder when the items in question were live animals:x



    live animals, in a box, ermmm what animals

    Original Poster

    ducklings

    were the boxes signed in without checking thier contents ? they might have just signed for the 5 boxes. its like signing for a parcel from a delivery courier, then checking the contents afterwards, you'd be a bit miffed & try to get some recompense.

    ah just seen what was in the boxes, so someone stole 5 ducklings :thinking:

    Banned

    perhaps one just quacked it,










    O never mind

    Original Poster

    no each box is opened and checked for correct amounts and correct breeds etc so each box is signed in as a seperate

    the auction house have got to be responsible as they took them from you. If you're in a hairdressers or somewhere and they take your coat or something to hang it up while you have your hair done and something happens to the coat then they are responsible for it even though it isn't signed in and them looking after your coat isn't the purpose of their business so any goods signed into them as part of their business has to be their responsibility.

    Surely would depend on the T&C's.

    Mardyass;8769551

    no each box is opened and checked for correct amounts and correct breeds … no each box is opened and checked for correct amounts and correct breeds etc so each box is signed in as a seperate



    its gotta be down to the auction house then.

    Original Poster

    thanks for the input think i will stick to my guns then and disagree that its their responsibility,cant wait to see what decision the management make on this one!

    Banned

    Mardyass;8769518

    even weirder when the items in question were live animals:x



    Maybe he/she is starting a zoo?

    inb4 sassie attempts to cause a scene


    sassie;8769533

    live animals, in a box, ermmm what animals



    oopsies! Too late!

    You should check any paperwork you signed with the auction house to see what their policy is, and take it from there. That said, once the items are out of your posession and in theirs, surely they should be responsible?

    Original Poster

    its totally insane that someone would steal ducklings but i guess if theres money in anything they will take it

    oh dont worry all animals are health inspected and defra are on site at the auction house to make sure everything is above board and rules are stuck to

    Banned

    Mardyass;8769539

    ducklings



    awwwww


    havent you already been paid then, if so how can they make you responsible

    they must be responsible, unless they offer and explicitly warn you to stay with your items until the moment they're given to the buyer. but auction houses take delivery of stuff days before sometimes, they have like vaults and insurance and stuff.

    I once dealt with an Insurance claim where a guy purchased a TV from an online retailed and when it was delivered (along with alot of other AV equipment) he opened the box and discovered the TV had been replaced with bricks and a pallet. The guy ended up going to court due to the terms and conditions of the retailer AND the delivery company said that all parcels should be checked before signing for them.

    Who actually opens their parcels before signing for them?

    Original Poster

    no payment is on hold whilst management make a decision as to whats going on,i left after the buyers were moaning about not getting what they had paid for and they wanted a reduced price (I'd of been the same in their shoes im sure)
    Auction house said they would be in touch once management had looked into it

    I dont know if they gave the bidders a reduction or not but if they did I hope they aren't going to reduce the payment I recieve because of it

    Phychlone;8769579

    Surely would depend on the T&C's.



    T&C are irrelevant, if it was lost or damaged whilst in their controlled possession then they are liable for the loss, no matter what the T&C say.

    surely I can't be the only person who thought that this was a brainteaser? Sorry to hear what's happened OP

    Should be Auction House, its part of their managment process to take care and sell them - its what they take their fee for, they are accountable whilst in their possesion.

    i would be surprised if the auction house wasn't insured against something such as this?

    Phychlone;8769685

    I once dealt with an Insurance claim where a guy purchased a TV from an … I once dealt with an Insurance claim where a guy purchased a TV from an online retailed and when it was delivered (along with alot of other AV equipment) he opened the box and discovered the TV had been replaced with bricks and a pallet. The guy ended up going to court due to the terms and conditions of the retailer AND the delivery company said that all parcels should be checked before signing for them.Who actually opens their parcels before signing for them?



    I had something similar last year but in my case was I sent myself a 2 week old plasma in its original packaging which was intact and added pillows and a sheet to the screen and when it arrived it had loads of black bin bags around it that did sent alarm bells ringing, paid £80 to send, the box was smashed to pieces and tv was smashed to pieces and the company claimed that as I signed for it that way I had no recourse, then also said that its not their responsibility to get items to a destination undamaged despite insurance(which is why I paid £80!) and its the senders responsibility!

    Duckling soup was delicious tonight
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. Biscuit addiction34
      2. Best 40 inch TV for £30045
      3. To buy Iphone 622
      4. Ditched Sky910

      See more discussions