Found 24th Jul 2009
Tried to update my iPod yesterday evening, and when I tried to open up iTunes, A box pops up saying :

"iTunes has encountered a problem and needs to close.
We are sorry for the inconvenience"

Error signature :

AppName: itunes.exe ---- AppVer: 8.2.1.6 ---- ModName: itunes.exe
ModVer: 8.2.1.6 ----- Offset: 0030579b

Ive tried uninstalling... re-downloading, the same keeps happening...

Any ideas?

  1. Misc
  2. iTunes
Groups
  1. Misc
  2. iTunes
8 Comments

was it not opening at all or did it let you see your list of songs and then went wrong?

Original Poster

It didnt open at all... just when I click the icon to load it up, that error message pops up.

this happens to me as well...shut down your your security software and should be ok

think;5839487

this happens to me as well...shut down your your security software and … this happens to me as well...shut down your your security software and should be ok



+1

Original Poster

I turned off my 'avast' and nothing, still the message comes up

Original Poster

I have reinstalled it... I said that in the original post.

uninstall, clean the registry, get rid of the program files/folders, and clean every trace then re-install from a clean boot mind

Alfonse;5839623

uninstall, clean the registry, get rid of the program files/folers, and … uninstall, clean the registry, get rid of the program files/folers, and clean very trace then re-install from a clean boot mind



If that doesn't work look at ITunes help on the Apple web site ]here
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