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    Jesus Christ... Santander!!!!

    Although everyone knows Santander has a terrible track record and against everything in my head that told me not to, I tried to open a current account due to their generous 5% interest on credit balances with the intention of using that as a sort of savings account and keeping my existing HSBC account as a current account... therefore not having to deal with them very much! Weeks and weeks ago I sent off all the documents they requested (copy of driving license and a utility bill alongside the application form) - they claim not to have it! Funny that, seeing as I sent it recorded delivery and it was signed for at their offices!! Has anyone else had this happen and what did you do? I'm concerned that all my personal details are floating around somewhere and unsurprisingly, they are being useless about it! I've spoken to the people who apparently "chase new applications" and they just fob me off with the usual excuses... am I alone in this or is it a familiar story?!

    10 Comments

    Banned

    its a familiar story, and also a cool story.

    bro.
    Edited by: "vibeone" 14th Jun 2011

    Original Poster

    vibeone

    its a familiar story, and also a cool story.bro.


    That's so racist.

    Banned

    baffledsalmon

    That's so racist.



    Awww... thank you

    Seriously... santander are crap to get hold of, their online banking is terrible, and they even mucked up my transfer away to barclays.

    Terrible bank

    Banned

    So you knew fine well they would make a rip roaring James Hunt of it, but went for it anyway?

    Original Poster

    dimebars

    So you knew fine well they would make a rip roaring James Hunt of it, but … So you knew fine well they would make a rip roaring James Hunt of it, but went for it anyway?


    Yep! I like to live on the edge...

    Sue em,

    Original Poster

    jasonodell

    Sue em,


    I already have my "lawyer friend" on to them.

    Banned

    HSBC have always been cool with me - why mend what isn't broken?

    Forget about the current account and change your identity.

    Will be the easiest way.

    And NEVER do it again. OK?.

    This bank really sucks - my husband was formerly the treasurer of our local church and still helps the present treasurer. They desperately need paying-in books that will handle cash as well as cheques but after numerous letters, useless unproductive phone calls etc etc etc we have this morning received YET ANOTHER 'cheques only' paying- in book!!!!!! That makes THREE!!!! How anyone could run a business if they banked with this bunch of useless **** is beyond me....
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