As 'brick and mortar' stores start to slowy open in the next couple of weeks, John Lewis as announced 13 store, so far, which will re-open it's doors to the general public.
Likely if goes well, we'll see more and more open.On 15th June:
PooleOn 18th June:
What safety measures will be in place when stores reopen?
- The introduction of a “Customer Service Host” assigned to welcome customers into the store and answer any questions while managing customer numbers, queues both at entrances and busy areas of the shop and explain to customers what changes they might see in store.
- Reducing the number of shop entrances.
- Caps on the number of customers entering stores.
- Prominent social distancing signage.
- Protective screens at checkouts and areas of the shop where 2 metre social distancing cannot be achieved between customers and Partners.
- Control procedures for escalators and lifts limiting the number of users.
- Rigorous and frequent cleaning.
- Provision of hand sanitiser for customers to use at all entrances.
- Social distancing in back of house areas.
- New contactless payment limit of £45.
- Limiting the number of additional customer services - for example close-contact beauty services will not be offered and customer catering outlets and fitting rooms will remain closed until further notice.
- Safe and simple returns process - for example inline with government guidance we are going to separate returned stock from new or old stock for 72 hours.