John Lewis now price match online....

11 replies
Found 23rd Nov 2010
Never Knowingly Undersold is our lifelong commitment to giving you the best value through great products, at great prices, supported by great service.

We know price is really important, and that´s why we put so much effort into getting it right. We check and match the online and shop prices of our high street competitors, and when we match a national price, this applies in all our shops and on our website. We even match competitors’ sale prices. For John Lewis own brand products, our buyers are charged with making sure we offer the best quality for the price in the market.

Our commitment to value is about much more than highly competitive prices, it´s about all those extra things that are worth a lot - like expert and impartial advice, or feeling confident that the product you´ve just bought will last. It might even be the knowledge that we´re responsible in our sourcing.

We truly believe Never Knowingly Undersold is as important today as it was when we introduced it over 85 years ago. After all, value is something that should last a lifetime.

So, if you see or buy a product from us and find it cheaper with a high street competitor (excludes
online-only businesses), as long as their service conditions are comparable, such as delivery charges and guarantee terms, then we´ll match that price for you when you buy, or refund the difference for up to 28 days after if you´ve already purchased.

11 Comments

Banned

Voted cold.

Never Knowingly Undersold is a complete lie.

Original Poster

How can you vote cold its not even in the deals section.

I am sure most folks use the John Lewis for electrical products alas given their one of the few who do offer a (free) five year guarantee it's quite easy for them to make this offer since, lets face it, not many other places do
Edited by: "boydent999" 23rd Nov 2010

Shame their online prices don't even match their own instore prices.

guv

Voted cold.Never Knowingly Undersold is a complete lie.



i agree.

Banned

Civic EG6

How can you vote cold its not even in the deals section.



I have the power. (Serious)

"and guarantee terms"

not many places offer 5yr guarantees on TV's do they, think M+S are the only ones

Banned

deanos

"and guarantee terms"not many places offer 5yr guarantees on TV's do … "and guarantee terms"not many places offer 5yr guarantees on TV's do they, think M+S are the only ones



So according to their terms, they dont price match with anyone then...

"as long as their service conditions are comparable, such as delivery charges and guarantee terms, then we´ll match that price for you"

JL are usually overpriced but occasionally have good deals on tvs which taking into account the 5 year warranty make them a good deal.
I agree about price match being very misleading as they include their supposedly 5 YEAR FREE warranty..........

guv

So according to their terms, they dont price match with anyone then..."as … So according to their terms, they dont price match with anyone then..."as long as their service conditions are comparable, such as delivery charges and guarantee terms, then we´ll match that price for you"



I blame those greedy bankers guv.

Banned

Plum

I blame those greedy bankers guv.



Me too! X)
Post a comment
Avatar
@
    Text
    Top Discussions
    1. Meerkat Movies (2 for 1 Cinema Codes) | Official Trading Thread427914645
    2. Just heard this...2 ★★★★★★★★★★★★★★ congrats to all on 392k ★★★★★★★★★★★★★★7769427
    3. What do you see?3037
    4. Add one, leave one game54415433

    See more discussions