John Lewis now Price Matching competitors including their promotions

Avatardeleted1064905
Posted 15th Nov
The competitor’s prices need to be publicly available to all customers. For us to verify these prices, they need to be displayed in the competitor’s own shop or on their website, or be the first price quoted to our price monitoring team over the telephone. The price must apply to a new, identical individual product, that’s the same make, model, size and colour.

We're happy to consider an individual price match for a competitor which is further than 8 miles from one of our shops. Should we agree to your request, if they don't have a nationwide presence, we're unlikely to adjust our national or local selling price.
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5 Comments
I'm sure they've had this for a while
They have had their never knowingly undersold policy for years.
jamie1515/11/2019 22:28

They have had their never knowingly undersold policy for years.


And always knowingly ignored it.
deeky15/11/2019 22:31

And always knowingly ignored it.


True Even after an individual price match is offered, they don't change prices. Should just change it to a standard price matching scheme!
jamie1515/11/2019 22:33

True Even after an individual price match is offered, they don't …True Even after an individual price match is offered, they don't change prices. Should just change it to a standard price matching scheme!


Exactly that. I couldn't have explained it any better
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