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John lewis price match

8 replies
Found 10th Feb 2009
John lewis is selling Bravia 40w 4000 for £999 but M&S doing it for £849 online and £899 instore and the stores are in same locality. Will JL do a price match and if yes will it be online one or instore one, both stores have got stock and is ready ship.

Which store is offering hassle free 5y warranty, and how abt deals from Richer sounds. I do want to get a decent warranty which I can rely on, Please post your comment here.

8 Comments

I believe JL will do price match from instore - also not sure if its still eligible but if you paid by barclaycard you used to get an extra year free warranty with john lewis - worth checking out x

Original Poster

I just came across richer sounds offer saying they'll match online prices too, if we go to their store. any comments on that, please do post it here. I'm going to buy one in a day or two.

They do price match, but only against certain sites and shops. Richer Sounds is one they will price match against.

BUT - They have to be in-stock at the local Richer Sounds and if your wanting to make the purchase there and then, you'll have to stump up the full JL price and submit a price match for a refund. These take about 10days. Alternatively, if you can wait, you can get the price match direct from JL Head office who should send you a confirmation letter which you take to your store.

I did a price match for a TV against Richer Sounds just before Christmas. I had to pay the full price up front, but they argued that the TV from Richer Sounds had two prices advertised. One with standard warranty and the other with a 5 year warranty. They wanted to match with the more expensive 5 year warranty price, but I argued that the 5 year warranty JL offer is 'At no Extra Cost', so they should be matching the lower price. They eventually agreed to put the lower price on the price match claim form.

I got a refund from JL about 10 days later, only this was against the higher 5 year warranty price (+£40) not the lower price I claimed for.

do m&s not still give 5yrs warrenty with their tvs,it would save you the hassle with jl

jl should match the stores price if theres 1 withn 5miles wont match online tho jl warranty is about as hassle free as it gets there customer service is very good no idea about m+s

I used to work for JL and they started price matching any shop, anywhere in the UK, not just within 30 miles as it used to be. Sure that will still be the case. They don't match online.

mufc72;4337714

I used to work for JL and they started price matching any shop, anywhere … I used to work for JL and they started price matching any shop, anywhere in the UK, not just within 30 miles as it used to be. Sure that will still be the case. They don't match online.



I agree with this. I used to work there as well and as far as I remember they will do a one off price reduction is the product is over X number of miles away but will reduce the shelf price if the item is in a local store.

LJC79;4339725

I agree with this. I used to work there as well and as far as I remember … I agree with this. I used to work there as well and as far as I remember they will do a one off price reduction is the product is over X number of miles away but will reduce the shelf price if the item is in a local store.



Indeed, correctamundo!
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