John Lewis price match themselves ??

6 replies
Found 30th Dec 2016
I have seen an item on the John Lewis site and it's half price other things in that section are 75% off if I buy at half price and it gets reduced again to 75% off will they refund ???


they probably would as a good will gesture. don't see why they should have to though. if you want it you pay the price. you could risk waiting until it's 75% off and if they still have stock try to buy it then but you run the risk of it being sold out.

from googling john lewis price match and going to the john Lewis page.
Making a price match claim

Before you make your claim, please take a moment to read through the conditions elsewhere on this page, and remember that if you've already purchased the product, your claim needs to be made within 28 days.

For something you've seen or bought in our shops, please visit the Customer Services department in your local John Lewis shop.

For an online purchase, simply complete this price match form.

If you need any more details about our price matching policy, take a look at our conditions of price matching 

short answer if you buy online you will need to complete on online form to get a refund . if bought in store would say bring your receipt . personally never done this in store . hope that helps .

There is a time limit of about 30 days. I did exactly this with JL when I bought a laptop. I noticed a few days later it was reduced further so I applied and got the difference back no questions asked.

I have just done this with a watch that I bought for my son for Christmas. I didn't even know they refund the difference within a certain period. Mine was exactly 30 days on Christmas Day, Boxing day it was reduced. I cheekily sent them an email and they replied the next day stating they had refunded me. (Went half price in the sale).

If it's within 28 days of date of purchase they will refund the difference. You only need to full out the price match form if you are looking to pricematch a competitor, if the price has decreased on the website/store they will simple refund the difference.
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