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    just had my card details stolen

    I've just found out my card details have been stolen after using a well known an popular web site, not sure if i'm allowed to name it but it begins with a P an ends in Y.com after speaking to the guy from the banks fraud department he said "they are notorious for it" just a heads up really pretty peed off at the moment!! :@

    71 Comments

    this happened last week to mother in law on amazon

    You can name who it is, although im sure everyone can guess

    Was it not sufficient encryption or someone in the company?

    Does said site, also contain the letter's "L" and "A" ?

    Used them for years (Play.com I assume) and never had a problem with them....

    Pretty harsh, hope you get it sorted. How do you know it was this site by the way? Was it a new card you've used nowhere else or just because you've made a recent purchase. I use them a lot if it's the company I inferred, but thankfully not had any probelms with them ever.

    What kind of sums are we talking here?

    £30.00 by any chance?

    Seems to be happening a lot lately.............people had problems with Amazon and John Lewis as well on here.

    I've had no problems ordering from any myself but i never click the links through here...............don't know if that tells a story.

    Original Poster

    jaybizzle;6447973

    Does said site, also contain the letter's "L" and "A" ?




    Yes it does.

    there were people reporting this sort of thing a few months ago. i will never use play.com for this reason.:evil:

    Original Poster

    jaybizzle;6447986

    What kind of sums are we talking here?£30.00 by any chance?



    Two times £30 used to top up 2 mobile phones.

    Original Poster

    diGriz;6447984

    Pretty harsh, hope you get it sorted. How do you know it was this site by … Pretty harsh, hope you get it sorted. How do you know it was this site by the way? Was it a new card you've used nowhere else or just because you've made a recent purchase. I use them a lot if it's the company I inferred, but thankfully not had any probelms with them ever.



    Thanks an yes it was a recent purchase not iused my card on any other site for weeks a coincidence? maybe but im guessing not.

    rickwoody;6448010

    Two times £30 used to top up 2 mobile phones.



    Snap


    £30.00 - Vodafone

    £30.00 - 02

    how did they manage to do that?? bit worryin??

    I dont see how you can blame Play for this unless, like mentioned before, that's the only time you have used the card, and then it wont be them that's had the 60 squids.

    Original Poster

    jaybizzle;6448023

    Snap£30.00 - Vodafone£30.00 - 02



    Snap exactly the same when did this happen just out of curiosity?

    U should keep ur eyes peeled when using ur details on any website. Occassionally the padlock icon wont show meaning its not encrypted. This seems very random to me and happens on a number of sites I use to buy online. Its like a 1 in 10 chance the secure page wont be encrypted for whatever reason. Anyway ur notified by the padlock icon have a red exclamation mark on it. If this ever happens I stop and start the process from scratch and once the secure page is loaded again its always been encrypted for me.

    Had the same happen to me last week but i only noticed yesterday.

    ]http//ww…-o/

    Eez1;6448034

    U should keep ur eyes peeled when using ur details on any website. … U should keep ur eyes peeled when using ur details on any website. Occassionally the padlock icon wont show meaning its not encrypted. This seems very random to me and happens on a number of sites I use to buy online. Its like a 1 in 10 chance the secure page wont be encrypted for whatever reason. Anyway ur notified by the padlock icon have a red exclamation mark on it. If this ever happens I stop and start the process from scratch and once the secure page is loaded again its always been encrypted for me.



    A good reminder there ^^^^ i never think to check:oops:

    rickwoody;6448031

    Snap exactly the same when did this happen just out of curiosity?



    Around the start of August. When i purchased sum Headphones from PLAY.COM funnily enough !

    Original Poster

    AuctionSniper;6448029

    I dont see how you can blame Play for this unless, like mentioned before, … I dont see how you can blame Play for this unless, like mentioned before, that's the only time you have used the card, and then it wont be them that's had the 60 squids.



    As i said before i haven't used the card for weeks and it's only ever been used on 4 or 5 different sites before.

    How many of these cases have been from click throughs here?

    I buy lots from Play, Amazon etc but always go direct and never once a problem

    It's this ' after speaking to the guy from the banks fraud department he said "they are notorious for it"' that concerns me. If they were notorious for it we'd all be more aware, especially us from these forums.

    Are your details stored with them or do you reapply them every time?

    jaybizzle;6448053

    Around the start of August. When i purchased sum Headphones from PLAY.COM … Around the start of August. When i purchased sum Headphones from PLAY.COM funnily enough !



    Wouldnt have been the £5 sony headphones by any chance?

    Original Poster

    jaybizzle;6448053

    Around the start of August. When i purchased sum Headphones from PLAY.COM … Around the start of August. When i purchased sum Headphones from PLAY.COM funnily enough !



    Too much of a coincidence then, needless to say i won't be using that site again!!

    deb8z;6448049

    Had the same happen to me last week but i only noticed … Had the same happen to me last week but i only noticed yesterday.]http://www.hotukdeals.com/item/491933/30-quid-taken-from-debit-card-for-o/



    rickwoody;6448066

    As i said before i haven't used the card for weeks and it's only ever … As i said before i haven't used the card for weeks and it's only ever been used on 4 or 5 different sites before.



    jaybizzle;6448053

    Around the start of August. When i purchased sum Headphones from PLAY.COM … Around the start of August. When i purchased sum Headphones from PLAY.COM funnily enough !




    Was amazon used too? When I use them I get a month of very dodgy emails to a usually spam free account.

    rickwoody;6448066

    As i said before i haven't used the card for weeks and it's only ever … As i said before i haven't used the card for weeks and it's only ever been used on 4 or 5 different sites before.



    So you never use the card in shops, restaurants or cash machines? In actual fact apparently you don't have to use the card anywhere, the thieving b's just try random number strings until they find one that works, often with very small amounts so you or the card company are less likely to pick up on it.

    rickwoody;6448079

    Too much of a coincidence then, needless to say i won't be using that … Too much of a coincidence then, needless to say i won't be using that site again!!



    As you say, coincidence. But do what you need to.

    diGriz;6448091

    Was amazon used too? When I use them I get a month of very dodgy emails … Was amazon used too? When I use them I get a month of very dodgy emails to a usually spam free account.



    In my thread i listed what sites i used online this month,i don't use this card anywhere else like supermarkets for example,mainly through deals on here.

    Amazon
    John Lewis
    Mandmdirect
    Cheapsmells.com
    Lenawhite.co.uk

    I've not used it at Play though.

    Original Poster

    diGriz;6448073

    It's this ' after speaking to the guy from the banks fraud department he … It's this ' after speaking to the guy from the banks fraud department he said "they are notorious for it"' that concerns me. If they were notorious for it we'd all be more aware, especially us from these forums. Are your details stored with them or do you reapply them every time?



    My details are stored with them, that was the guys exact words from the fraud department as soon as i mentioned the site he was pretty sure that's where the fraud occured.

    AuctionSniper;6448096

    So you never use the card in shops, restaurants or cash machines? In … So you never use the card in shops, restaurants or cash machines? In actual fact apparently you don't have to use the card anywhere, the thieving b's just try random number strings until they find one that works, often with very small amounts so you or the card company are less likely to pick up on it.



    In my case i don't, i only use cash when i'm "outside" and only take cash from the machine inside my local Halifax.

    deb8z;6448111

    In my thread i listed what sites i used online this month,i don't use … In my thread i listed what sites i used online this month,i don't use this card anywhere else like supermarkets for example,mainly through deals on here.AmazonJohn LewisMandmdirectCheapsmells.comLenawhite.co.ukI've not used it at Play though.



    I know, i quoted you to pose the question to the other guys. Amazon worries me to be honest as it's such a fragmented source. Shopto is mentioned a lot related to this fraud. To be honest I want to go hime and check my statements, but I think Im ok.

    They don't need your card to clone it - I've been done a couple of times. One of the cards had never left the house. Used for a balance transfer and then locked away.

    The people that do this can generate card numbers and test it's valid by making small online purchases from various poorly managed sites. Many seem to be web hosting or online dating sites.

    If they hit on a number that works, the card number is passed on where it could be cloned or just used for online purchases.

    Mine had almost £9K worth of goods attempted to be purchased with it. One refused item was a car??? £200+ paid to a debt collection agency. Online dating, web hosting, itunes etc.

    Luckily my credit card company noticed and the card number was pulled within hours. I only had £30-£40 of stuff on my bill which I claimed back.

    Even had the card company phone me up (twice) saying that my card number was on a list of suspected defrauded cards and they'd cancelled it and will be sending me out a new one. No further explanation, just 'it was on their list'.

    Sometimes you can get a bit paranoid trying to work out which store, online site is dodgy. When it's more likely to be nobody but the card companies fault for having a poor system.

    diGriz;6448138

    I know, i quoted you to pose the question to the other guys. Amazon … I know, i quoted you to pose the question to the other guys. Amazon worries me to be honest as it's such a fragmented source. Shopto is mentioned a lot related to this fraud. To be honest I want to go hime and check my statements, but I think Im ok.



    Oh sorry,i got the wrong end of the stick i thought you were asking me if i'd used it on Amazon:oops:

    Same thing is happening atlot, fraudulent ***** doing loads of small transactions, its alot easier to get away with apparently.

    You'll probably find that Shopto, Amazon, Play etc.. get mentioned a lot, becasue we are all on this site for bargains and these are the type of places we all generally use.

    You don't hear about complaints saying the Harrods web site is suspect, simply because the majority on here wouldn't go looking for 'hotdeals' from them.

    W1zz;6448181

    You'll probably find that Shopto, Amazon, Play etc.. get mentioned a lot, … You'll probably find that Shopto, Amazon, Play etc.. get mentioned a lot, becasue we are all on this site for bargains and these are the type of places we all generally use.You don't hear about complaints saying the Harrods web site is suspect, simply because the majority on here wouldn't go looking for 'hotdeals' from them.



    THat's why i typed my list out,out of curiosity to see if people had used the same places,as i say i don't use mine when i'm "out" its only online.

    I don't use Shopto or Play for example and its rare i use Amazon,this month was the first time in maybe 6 months or more i'd bought from Amazon,i tend to buy from Ebay and use Paypal funds.

    Syzable;6448071

    How many of these cases have been from click throughs here?I buy lots … How many of these cases have been from click throughs here?I buy lots from Play, Amazon etc but always go direct and never once a problem



    I always thought admin & the mods were a bit dodgy :-D

    Good point there though Sy! Most people won't think twice before clicking a "go to deal" link... (and any other link on here for that matter xx)

    Hope you & the family are all good xx

    deb8z;6448156

    Oh sorry,i got the wrong end of the stick i thought you were asking me if … Oh sorry,i got the wrong end of the stick i thought you were asking me if i'd used it on Amazon:oops:



    No problem, I looked at the wall of text of my post and didn't post as clearly as I had it set out in my mind. It's early and coffee hasn't worked yet

    W1zz;6448181

    You'll probably find that Shopto, Amazon, Play etc.. get mentioned a lot, … You'll probably find that Shopto, Amazon, Play etc.. get mentioned a lot, becasue we are all on this site for bargains and these are the type of places we all generally use.You don't hear about complaints saying the Harrods web site is suspect, simply because the majority on here wouldn't go looking for 'hotdeals' from them.


    Spot on. Quick to judge with coincidence as evidence, so many use play of course it would crop up as a suspect. I'm less stressed about checking my statements. I think it is just random fraud abusing banks poor systems. The top up service needs looking at imo to stop fraudsters testing generated numbers.

    Banned

    What are the odds of correctly guessing a card string? Even if you had an application generating them on a site the combination possibilities running into millions and millions. Don't they need name and address details too? The odds must then run into one in billions for the number and word string combination? The hits the websites must be taking in processing millions of guesses must be unsustainable? Unless I have it all wrong?
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