K810I Master Reset Please Wait Problem

13
Found 16th Aug 2008
Earlier was just gettin my phone ready to take into CEX i did a master reset it turned off turned back on again and it has been like this for hours, as i was just about to trade the phone in i have only 2 days ago thrown away the receipt. Is there any way to solve this problem?
thanks
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Connect it to seus. should sort it.

Seus = Sony ericsson update service
I had a similar issue with a SE phone but kinda fixed it by messing about with it. Try taking out the battery with the phone on. Leave it off for 30-60 seocnds. Take out the sim card, memory card, then put the battery back in. Give it a charge for 60 mins, then give it another go. Hope it helps?
Ive tried your method milesy and it doesnt seem to work, thanks though.
and shane how would i connect it to seus?
thanks
ALEXSHEFF92;2760227

Ive tried your method milesy and it doesnt seem to work, thanks … Ive tried your method milesy and it doesnt seem to work, thanks though.and shane how would i connect it to seus?thanks



download seus from ]SONYERICSSON
install it, connect your phone as it guides you using your usb lead. and let it do its thing.
i have tried installing it but when i run the program it says i need adobe 8 or higher which i have
ALEXSHEFF92;2760433

i have tried installing it but when i run the program it says i need … i have tried installing it but when i run the program it says i need adobe 8 or higher which i have



try updating it anyway to latest version ]Adobe 9
i think it meant flash
to milesy would i leave it on whilst charging the phone for the 60 mins?
thanks
No don't charge it and turn it on. You should only see the charging battery type picture. An hour should be enough.
when am supposed to put back in the sim card, and do you know what the purpose of charging the phone is?
thanks
I have just managed to find the receipt after thinking id thrown it away i bought the phone on 02/09/07 from carphone warhouse pay as you go , do you think they will repair or replace it?
thanks
contact se instead. they will take care of it quicker.

Sony Ericsson on 08705 237 237.

they will book it in over phone, and email you with a ref and freepost address. All se phones have a 2yr warranty
thankyou to dcx and shane my phone is now fixed
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