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Landline number of 25 years lost by Sky

Posted 26th Feb 2014
Hi,

I cancelled my old sky rolling contract subscription with sky to benefit for a better deal as a 'new customer' recently. I asked to keep my landline number of 25 odd years but last night my number has been replaced with a new one which Sky have allocated!!!

Is there anyway I (or sky) can retreive the original number? They have let me down after many promises that I wouldn't lose this number and now caused a huge inconvenience.

Can Sky (as a matter of courtesy) forward or divert calls to the old number to new one?
Thanks
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