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    Laptop RAM installation help please!

    Hi

    Have installed ram on laptop. When booting up, everything is definitely quicker, but after 30 seconds I get the blue screen of death.

    I take the ram out and boot up, and everything is fine, but laptop is seriously slow.

    Anyone know how to fix the blue screen with the ram in?

    Thanks

    30 Comments

    Are you running XP or Vista?

    Original Poster

    bargain surfer;4309687

    Are you running XP or Vista?



    XP

    Toshiba Satellite A60.

    Cheers

    Just to be clear, windows boots up and I'm active on screen for about 30 secs before the blue screen kicks in.

    Download Memtest (iso image) and burn a CD

    memtest.org

    Boot your laptop with the CD in so that memtest starts testing your memory before anything else loads. Test each memory module separately and in each memory slot.
    It seems that one of your memory sticks is faulty or your memory controller cannot cope with two memory sticks (especially if they are not the same)

    What does the blue screen say?

    just make sure you have the ram in properly? Did you make sure you have same make of ram in each slot, correct speed etc?

    Here you go ]click click

    Original Poster

    RAMs in properly, only has one slot.

    I just switched it on again, so I'll type out the blue screen.

    Thank you for replies so far.

    bargain surfer;4309759

    Here you go ]click click


    ^
    will check the RAM before going to windows
    "How to use" Documents are ]here

    Original Poster

    Thanks for the links bargain surfer, have no blank media currently though.

    Blue screen...

    A problem has been detected and windows has shut down to prevent damage.

    .......................

    Other relevant bits...

    Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. - No idea what this means?

    Then theres a long STOP code.

    Beginning dump of physical memory
    Physical memory dump complete.

    Any ideas?

    I've tried scandisk, error and virus checks.

    What size stick of memory is it? It should be a DDR333 PC2700 2.5V upto 1gb.

    Original Poster

    256 pc2700 ram.

    Is that right? It deffo works in it, windows is speedy when its not blue screened

    Run the laptop with one stick in, then swap it to the other stick. See if you get blue screen, Might be a bad stick

    Titchimp;4310040

    Run the laptop with one stick in, then swap it to the other stick. See if … Run the laptop with one stick in, then swap it to the other stick. See if you get blue screen, Might be a bad stick



    It's only got one slot. The other 256mb is soldered to the main board if Im thinking of the correct one.

    Original Poster

    Titchimp;4310040

    Run the laptop with one stick in, then swap it to the other stick. See if … Run the laptop with one stick in, then swap it to the other stick. See if you get blue screen, Might be a bad stick



    There's only space for 1 slot, thanks for suggestion

    Deal4Me;4310025

    256 pc2700 ram.Is that right? It deffo works in it, windows is speedy … 256 pc2700 ram.Is that right? It deffo works in it, windows is speedy when its not blue screened



    Yes it should also say "Non-parity" on the sticker. If not it may be a voltage issue. Try with the power lead in and out (battery or mains).

    If you cant get anywhere then you could always use the memory scanner from crucial and if it doesn't work they will give you a full refund.

    Original Poster

    I don't have the battery in it, been given the laptop to upgrade the ram, thinking it'd be a simple process

    I only bought for £3 from a seller on here.

    It sounds like the memory is faulty to me, try running memtest on it:

    memtest.org/

    You create a bootable drive (CD or USB) and it runs tests on the memory, if this program finds errors then it's likely the memory is indeed faulty.

    John

    Original Poster

    Johnmcl7;4310351

    It sounds like the memory is faulty to me, try running memtest on … It sounds like the memory is faulty to me, try running memtest on it:http://www.memtest.org/You create a bootable drive (CD or USB) and it runs tests on the memory, if this program finds errors then it's likely the memory is indeed faulty.John



    Hi All thanks for replies last night.

    I'm doing this as we spek. So far it says 44 errors and its not finished yet. Have lots of failing addresses and lots of number/letter codes and err-bits?

    Anyone know how to fix this?

    Or is it not fixableand just bin the ram?

    Original Poster

    Anybody help please?

    Given your other stick of ram is working fine it does sound like that stick of ram is indeed faulty, there's nothing you can do to fix it. It may be an incompatbility with your PC but I think that's less likely.

    John

    Original Poster

    Johnmcl7;4312675

    Given your other stick of ram is working fine it does sound like that … Given your other stick of ram is working fine it does sound like that stick of ram is indeed faulty, there's nothing you can do to fix it. It may be an incompatbility with your PC but I think that's less likely.John



    Argh rubbish

    Cheers John.

    The test is still going. 561 errors now

    Deal4Me;4312761

    Argh rubbish :(Cheers John.The test is still going. 561 errors now



    Ram should have no errors... Definitley a faulty stick.

    Original Poster

    baconsandwich;4312831

    Ram should have no errors... Definitley a faulty stick.



    Cheers all, guess all I can do is bin it. Thanks for the clarification all, will rep as app

    Original Poster

    baconsandwich;4312831

    Ram should have no errors... Definitley a faulty stick.



    561 and counting. 4 hours and 52 mins into the test

    Deal4Me;4312862

    561 and counting. 4 hours and 52 mins into the test



    I'll say its broken!:-D

    Original Poster

    GAVINLEWISHUKD;4312882

    I'll say its broken!:-D



    Don't be so negative! I reckon I can fix it :-D:thinking:

    588 errors now, 5 hours 4 minutes

    I reckon it can be repaired if there's less than 600 errors, you'll need a soldering iron though :w00t:

    Original Poster

    bargain surfer;4313112

    I reckon it can be repaired if there's less than 600 errors, you'll need … I reckon it can be repaired if there's less than 600 errors, you'll need a soldering iron though :w00t:



    Its now reached 623 errors and 5hours 32min into the test. :'(

    Deal4Me;4313125

    Its now reached 623 errors and 5hours 32min into the test. :'(


    I reckon now is a good time to switch the thing off and bin the RAM, just make sure it is the replacement ram that is registering the faults and not your old stick :thumbsup:

    There's no point running the test any further, if errors are showing up straight away then that shows the ram is most likely faulty.

    John
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