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    Leave BT, to Join Sky

    I have Sky TV at the moment. Do they offer any deals for broadband and phone for existing customers, or is it just what's on their website?

    Thanks

    17 Comments

    Threaten to cancel and they'll do their best to keep you with a deal. Hopefully make it worth your while.

    Officially probably not. You may see some "personal offers" within your Sky account. Sometimes they can be flexible if you speak to them. They will show the most flexibility if you are out of contract or soon to be about to be out of contract. You will be able to negotiate a better deal if you are able to quote a decent deal that a competitior is offering, or if you are a good negotiator, invent a reasonably plausible deal from a ficticious provider. The worst Sky can say is that they don't want to retain your business, which is highly unlikely.

    Original Poster

    Is Sky Broadband any good?

    Is sky Broadband any good ?. I would say yes its been good for me ive only been with them for 4 months and have had no issues.

    Original Poster

    They just offered me unlimited fibre and unlimited calls and line rental for £29 a month!

    Original Poster

    0800 800 030

    superfreddy

    They just offered me unlimited fibre and unlimited calls and line rental … They just offered me unlimited fibre and unlimited calls and line rental for £29 a month!



    I pay £22.40 for line rental and unlimited broadband on their fibre max package. That's discounted - I threatened to leave

    Original Poster

    i can do that too woody, but i want unlimited calls

    do i have to return the hub back to bt? i bought the new one for £50 and sold the hub 5. been with them for years.

    woody_____

    I pay £22.40 for line rental and unlimited broadband on their fibre max … I pay £22.40 for line rental and unlimited broadband on their fibre max package. That's discounted - I threatened to leave



    I got the same deal as you but for £20

    I enquired the other day and got offered line rentals&unlimited broadband £20 18 month contract. I am a sky tv customer

    Original Poster

    psychobitchfromhell

    I enquired the other day and got offered line rentals&unlimited broadband … I enquired the other day and got offered line rentals&unlimited broadband £20 18 month contract. I am a sky tv customer



    ​Me too, but I wanted anytime unlimited calls which takes it to £29

    Original Poster

    They want the hub 5 back but I haven't got it!

    superfreddy

    They want the hub 5 back but I haven't got it!



    ​Tell them it was faulty (which is why you bought the new one) and that it's since been discarded.

    Original Poster

    Cragsi

    ​Tell them it was faulty (which is why you bought the new one) and that i … ​Tell them it was faulty (which is why you bought the new one) and that it's since been discarded.



    They still want £65...

    superfreddy

    They want the hub 5 back but I haven't got it!


    Cragsi

    Tell them it was faulty (which is why you bought the new one) and that … Tell them it was faulty (which is why you bought the new one) and that it's since been discarded.


    Current t&c indicates BT own the hub: "...BT-owned equipment – any equipment which we own or is part of our network,or any equipment that belongs to our service providers, even though it’s in your home. It includes the phone line and socket, the Openreach router (in the case of certain fibre broadband services) and any extra cabling we give you that doesn’t come with your hub...."
    Might be cheaper to buy one from Gumtree / ebay to return, and assume they won't bother check any serial numbers?

    Original Poster

    They may check. I have a live chat transcript now from them saying they won't charge me and it's logged under a complaint reference number, so whether or not this covers me I don't know?

    See the post over day? Ukhd it. Sky cancel. They've out their line rental up and offering customers free of charge to get out of contact. Offered me 38 Mbps fibre for same price I was paying for adsl! RING SKY AND SPEAK TO RETENTIONS BEFORE IT TOO LATE!
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