O2 are changing some of their terms and conditions so you may be able to end your contract early without financial penalty.
This could be rather lucrative if you have an expensive o2 contract ( not refresh ). Call them up and state you want to leave due to contract changes. Get a PAC code and take your shiny device away potentially for free.
This could be rather lucrative if you have an expensive o2 contract ( not refresh ). Call them up and state you want to leave due to contract changes. Get a PAC code and take your shiny device away potentially for free.
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sorted byThey confirmed that they had to get manager approval to waive the early termination fee, after which they were able to send the PAC code out.
I'm 19 months through a 24 month Mobile Phones Direct contract, so this will save me some money!
Just to confirm, mobilephonesdirect would not chase you up after regarding this contract?
Can’t even get a 4G signal sometimes never mind anything else
Give them a call and see if you can leave
Would like to leave early, as coverage isn’t as good as EE in my area
Yes - it’s the mobile data cap at 25gb. So basically if you have a 30gb+ tariff.
I was thinking that I paid £199 for device upfront
The contract is with o2. Mobilephonesdirect are just middle men.
Yes as long as o2 confirm you can leave penalty free
Sorry, yes MPD, losing track of different contracts. (edited)
Unless you have further details to the contrary, it is highly, highly doubtful that you could retain the phone.
Well, I've got my PAC code and my contract ends as soon as I use it. The handset was provided as part of my contract. O2 are changing the terms of my contract so I can end the contract and leave at no charge. O2 refresh contracts are different though.
Happy for others to advise me if they get a different outcome.
"Some of the changes to our out-of-bundle charges and Roaming Limits on Tariffs over 25GB, may mean you have the right to exit your agreement without having to pay an Early Termination Charge. If you choose to exit your agreement and have a related Device Plan you will also have to repay it in full"
I think that's why they've been encouraging people onto refresh deals to enable them to make contract changes without mass exodus of customers.
Yes, refresh isn't really affected. I was in a 24 month contract with o2 via mobiles.co.uk with 6 months left to run. Requested PAC code from o2 and I keep the device leaving penalty free
Some changes to roaming allowances and out of bundle charges. Probably nothing of major impact but it might give you a way to end your contract early if you want.
live chat said when I use my pac they will bill the termination fee but then refund it. Sure I definitely believe that.
Fobbed off ?
Do you have a data allowance over 25gb? You need this to be eligible.
I have unlimited data don't seem to be getting anywhere
Just have a long conversation with them haha ...
Chat agreed I didn't have device plan
Contract already terminated at midnight yesterday
You might want to check the small print - I’ve heard that unlimited data tariffs already had a 25gb roaming data cap - therefore this should not have applied to you.
Not sure if that’s true - not really that interested to look into it hah
Not sure how much I trust them. He did give me a chat reference code and emailed me the transcript as proof.
I've had the same reply. and intend to proceed.
They have issued me a pac code and told me no early termintaion charges will apply. Only took contract out in march. So hopefully a win