Groups

    Legal Advice regards warranties

    Banned
    I have an extended warranty on my dishwasher, yet it is still under the original 2 year warranty with bosch. It has broken down and I have logged a call out for an engineer to visit.

    However my problem is that they insist that I must have the original receipt from Tesco else the engineer call will be charged at £60 per hour. Can they do this?

    12 Comments

    They want some form of proof of purchase i guess x

    if you paid plastic for it you should be able to find a record of it which ought to suffice for proof of purchase. they just need to know how old it is.

    Original Poster Banned

    ClarityofMind;6654940

    They want some form of proof of purchase i guess x



    bruffterman;6654946

    if you paid plastic for it you should be able to find a record of it … if you paid plastic for it you should be able to find a record of it which ought to suffice for proof of purchase. they just need to know how old it is.



    They have know how old it is from the date I took out the warranty, as the damn thing broke down 2 weeks after I bought it :roll:

    Surely you extended warranty documents have the date of purchase on?

    Original Poster Banned

    GAVINLEWISHUKD;6655541

    Surely you extended warranty documents have the date of purchase on?



    It has a 'date of issue' :?

    Original Poster Banned

    The thing is I have read the whole service agreement and I cant see anywhere where it says I need to retin the receipt of purchase

    Also might be worth looking to see when it was manufactured. If it wasn't made 2 years ago then it cant possibly be out of warranty.

    Good luck.:thumbsup:

    Original Poster Banned

    GAVINLEWISHUKD;6655671

    Also might be worth looking to see when it was manufactured. If it wasn't … Also might be worth looking to see when it was manufactured. If it wasn't made 2 years ago then it cant possibly be out of warranty.Good luck.:thumbsup:



    The extended warranty takes it over 5 years, and the manufacture is within 3 years of todays date

    Original Poster Banned

    thanks for all peeps help. I will rep as soon as I can.

    Did you purchase the dishwasher online or instore? If online if you look in your account, the order may still be in your order history and if it is, you could just print off the invoice/receipt. Or you could find any email invoices they may have sent you and print off.

    did you register your product when you first bought it?

    phone up tescos tell them where and when they should be able to give you another reciept
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. Do cheeky drivers annoy you when they park outside your house and leave it …2238
      2. *** Weekly game codes giveaway 188 ***1125
      3. Just heard this...2 ★★★★★★★★★★★★★★ congrats to all on 392k ★★★★★★★★★★★★★★7767342
      4. I want to talk about the WEATHER no politics no religion19047131

      See more discussions