Lego dimensions start up help.

Hi, my son has got Lego dimensions but we can't get past set up because Gandalf won't be recognised on the pad? Any idea why it won't work. We can't do anything else until he is recognised.
Many thanks.


Have you saved the toy tag at set up ?

Make sure the pad is not sitting on top of the PS4 or too close to it. It interferes with the signal.

Gandalf is crap you need to lift the pad and put him underneath upside down to bodge it (base only not the toy ) or refresh the nfc tag in his base with a mobile phone app. If you bought him from amazon tell them he's not working and ask in a roundabout way if you can have wicked witch.

I used 'NFC Tools' on my android LGG4 to read his NFC tag and get him working again. I'd still contact amazon if you have the option as they will offer a part refund but try to get the wicked witch out of them as she does everything gandalf does and can fly
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