LENOVO IdeaPad 310 15.6” i7 Laptop help

Found 3rd Jan
I’m after some advice and recommendation on a laptop I’m about to purchase. The laptop is a LENOVO IdeaPad 310 with the following specs...

Configuration Details
Processor: Intel Core i7-6560U Processor ( 2.20GHz 1866MHz 4MB )
Operating System: Windows 10 Home 64
Display Type: 15.6”FHD Glare Wedge with integrated camera 1920x1080
Memory: 12.0GB PC4-17000 DDR4
Hard Drive: 2TB 5400 rpm
Optical Drive: DVD Recordable
Warranty: One year Depot or Carry-in
Graphics: Intel Iris Graphics 540
Battery: 2 Cell Li-Polymer
Bluetooth: Bluetooth Version 4.0
Wireless: Lenovo AC Wireless

My questions are.....

This will be used for surfing the net, storing photos and light word processing work for my business, is this a decent spec for the £499 being asked of it??

Has anyone ever dealt with Lenovo direct themselves as I’ve read nothing but bad reports of they’re customer service etc??? Surely they can’t be that bad?

Community Updates
It's a decent price for the spec, but you're paying for the powerful processor and GPU which aren't of much benefit for your use.
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