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    levono a8

    Had my tablet in for repair at a local shop since 15 October and have been constantly fobbed off with excuses like he needed to send it elsewhere and it's not ready after saying it will be so the next day,how can i proceed?

    3 Comments

    Demand it back, sounds like they've lost it. Is it an independent shop or a chain? You may struggle with a non-brand as they wont respond to complaints, you may have to start small claims proceedings but that will cost you £70ish to start.
    If it's a chain, complain to head office. Game "lost" my iPhone when left it with them to value (45mins). Only call to head office and the police prompted an apology and full pay out.
    Do you have a receipt showing what you left with them?

    Original Poster

    [quote=japes]Demand it back, sounds like they've lost it. Is it an independent shop or a chain? You may struggle with a non-brand as they wont respond to complaints, you may have to start small claims proceedings but that will cost you £70ish to start.
    If it's a chain, complain to head office. Game "lost" my iPhone when left it with them to value (45mins). Only call to head office and the police prompted an apology and full pay out.
    Do you have a receipt showing what you left with them?[/q
    Yes i have the receipt and it is a small independent shop

    Original Poster

    said he would call back but did not, going to ring again tomorrow, not holding my breath.
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