Groups

    LITTLEWOODS CODES - anyone else had the email ??? - LOL

    ok , been using the usual littlewoods codes that come up on here for a while now,and didnt listen to the littlewoods police that are in the posts warning about them .... well ....


    got a email asking "can you please let me know how youhave obtained the voucher codes you are using with your orders. We needthis information as soon as possible as if the vouchers are not valid wewill re-charge the value to your account. Our terms and conditions areon the website and must be adhered to. I will copy in below for you

    2.3 Promotional codes are codes that enable customers to obtain benefitssuch as discounts, free delivery and free gifts. These codes arenon-transferable so may only be used by the person to whom they areissued and must only be used in accordance with their terms andconditions of use. If you use a promotional code to claim a promotionalbenefit, you must first check that it was issued to you and that you areeligible to use it. By using it to claim a promotional benefit you willbe confirming that:- (i) you are entitled to use the code;(ii) you meet all the conditions that apply to its use;(iii) you agree to the terms set out below. If, before accepting your order, we find that you are not entitled touse the code or do not meet all the terms and conditions of its use, wemay reject your order or alternatively process it without thepromotional benefit being applied. If, after accepting your order, wefind that you were not entitled to use the code or did not meet all theterms and conditions of its use, we may reverse the benefit that youobtained. If you transacted on a cash basis e.g. by debit or creditcard, we may take a further payment, equivalent to the value of thebenefit obtained, from the card used. If you transacted on a creditbasis, the value of the benefit obtained may be charged to your creditaccount. 2.4 Should you wish to cancel your order or return any goods, please goto the Returns section for further information.


    do you think they will charge me for all the codes??
    anyone else had this email??

    32 Comments

    i pretty sure if they ask u and tell u they will then YES

    oh no, youve got me scared

    btw just wondering have u been a long term customer of them or just recent and u are using every code under the sun?

    Original Poster

    muffin247;5440060

    btw just wondering have u been a long term customer of them or just … btw just wondering have u been a long term customer of them or just recent and u are using every code under the sun?




    hiya , ive had a credit account for over 4 yrs and i dont use every code under the sun i just looked at my statements and i have used 4 codes in 3 months for a total of £65

    tell them you got a letter with the codes on

    Banned

    im a bit scared now :?, what code did you use? x

    ilovepink;5440079

    tell them you got a letter with the codes on



    they will have a list or codes sent to the person though.

    My advice = cancel your card/ask for a new card to be issued...ie your current one has broken, or similar excuse to get a new one, that will mean they cant process your card details :thumbsup:

    This is why i only use the codes you can see on their site, or that get sent to me

    Original Poster

    awoodhall2003;5440129

    they will have a list or codes sent to the person though.My advice = … they will have a list or codes sent to the person though.My advice = cancel your card/ask for a new card to be issued...ie your current one has broken, or similar excuse to get a new one, that will mean they cant process your card details :thumbsup:



    i have a credit account with them they will just add the amounts to that :x

    Original Poster

    student_mummy;5440086

    im a bit scared now :?, what code did you use? x



    i had a look on my statements but it doesnt say the codes hun sorry , just says
    PROMOTIONAL DISCOUNT - £20 CR ect

    Banned

    why i only ever now use codes sent to me, and they are kept with my statements

    Banned

    hawick;5440151

    i had a look on my statements but it doesnt say the codes hun sorry , … i had a look on my statements but it doesnt say the codes hun sorry , just saysPROMOTIONAL DISCOUNT - £20 CR ect




    thanks for looking hun, I used the £10 & £5 off ones but havent had an e-mail yet so hopefully :?

    Original Poster

    student_mummy;5440190

    thanks for looking hun, I used the £10 & £5 off ones but havent had an e … thanks for looking hun, I used the £10 & £5 off ones but havent had an e-mail yet so hopefully :?



    hope all is ok with yours :thumbsup: i think it must depend on what codes have been used as ive seen codes in magazines and stuff so they must be able to be used by anyone.
    will see what happens .

    thanks all for replies :thumbsup:

    Banned

    hawick;5440204

    hope all is ok with yours :thumbsup: i think it must depend on what … hope all is ok with yours :thumbsup: i think it must depend on what codes have been used as ive seen codes in magazines and stuff so they must be able to be used by anyone.will see what happens .thanks all for replies :thumbsup:



    codes in mags are for new customers :thumbsup:

    Original Poster

    sassie;5440221

    codes in mags are for new customers :thumbsup:



    :thumbsup:

    Some people never learn :lol:

    They're not known as littlehoods for nothing you know......

    Tell them that they would be breaking the law if they charged you more than you agreed.

    Banned

    oh whoops

    Littlewoods catch out another one!

    It is well documented here that Littlewoods (in all their various guises) WILL claw back monies from codes used by people not entitled to them

    no point moaning about it - its in their T&Cs which you should have read

    that thing you bought don't look so cheap now eh!

    Banned

    thesaint;5440624

    Tell them that they would be breaking the law if they charged you more … Tell them that they would be breaking the law if they charged you more than you agreed.



    Why are they breaking the law?

    Their terms and conditions clearly state that they will claw back the money if its found you were not entitled to the voucher code

    These terms form part of the contract that you agree to when you buy the item

    no law has been broken

    hawick;5440073

    hiya , ive had a credit account for over 4 yrs and i dont use every code … hiya , ive had a credit account for over 4 yrs and i dont use every code under the sun i just looked at my statements and i have used 4 codes in 3 months for a total of £65



    What do you expect when you have used different codes 4 times in a short period of time on the same account.

    They usually send codes out to people who haven't ordered in a long while.

    As the saint has stated they are breaking the law changing the agreed contract.

    Banned

    Adam2050;5441543

    What do you expect when you have used different codes 4 times in a short … What do you expect when you have used different codes 4 times in a short period of time on the same account.They usually send codes out to people who haven't ordered in a long while.



    greed is a very bad thing

    Banned

    Adam2050;5441543

    As the saint has stated they are breaking the law changing the agreed … As the saint has stated they are breaking the law changing the agreed contract.



    Not true

    the contract agreed on is subject to the terms and conditions which you agree to when purchasing!!!!!

    dimebars;5441538

    Why are they breaking the law?Their terms and conditions clearly state … Why are they breaking the law?Their terms and conditions clearly state that they will claw back the money if its found you were not entitled to the voucher codeThese terms form part of the contract that you agree to when you buy the itemno law has been broken



    Contract law

    "Google" Unfair terms in consumer contracts.

    Banned

    thesaint;5441566

    Contract law"Google" Unfair terms in consumer contracts.



    would be interesting to see them challenged

    good luck :thumbsup:

    dimebars;5441584

    would be interesting to see them challengedgood luck :thumbsup:



    Glad you've been educated this morning.

    An unfair contract is legally unenforceable.

    Original Poster

    dimebars;5441546

    greed is a very bad thing



    greed???? used £65 in codes and spent £1700 with them in same timescale,i wouldnt say that was greed

    numpty

    Original Poster

    dimebars;5441531

    oh whoopsLittlewoods catch out another one!It is well documented here … oh whoopsLittlewoods catch out another one!It is well documented here that Littlewoods (in all their various guises) WILL claw back monies from codes used by people not entitled to themno point moaning about it - its in their T&Cs which you should have readthat thing you bought don't look so cheap now eh!



    wasnt moaning about it , though it was funny hence the lol in the title! £65 from £1700 didnt make it look so cheap in the first place!

    some people on here should contact littlewoods for a job as the time and effort they put into VOLUNTEERING for them on this site is comical! :whistling:

    also called them this morning , and they wont be taking the money back from my account , but all future orders i make using a code will be checked before despatch of goods.

    hawick;5441636

    also called them this morning , and they wont be taking the money back … also called them this morning , and they wont be taking the money back from my account , but all future orders i make using a code will be checked before despatch of goods.



    This is what the law requires them to do. :thumbsup:

    Dear Miss Faulkner,
    Thank you for choosing to shop at empirestores.co.uk

    Below is a summary of your order dated 08/Jun/2009. Your Order reference number is: ************************
    Please quote this on any correspondence.
    [COLOR="Black"][SIZE="7"]
    [COLOR="Black"][COLOR="Black"][COLOR="Black"]All orders are subject to stock availability and meeting our terms and conditions[/SIZE][/COLOR][/COLOR][/COLOR][/COLOR]


    so upon ordering when u have used a code, they are not supposed to dispatch any order unless they have checked you have met the t&c,s . so in all fairness although they say if your not entitled to use the voucher unless it was given to you and they are entitled to reclaim the money!!!!!, but also they arent doing there job properly if there not checking to see if you have met the t&c's of the order before sending it to you.


    i think i may have a point

    Banned

    thesaint;5441597

    Glad you've been educated this morning. :)An unfair contract is legally … Glad you've been educated this morning. :)An unfair contract is legally unenforceable.



    that would depend on the beaks view of 'unfair'

    and i am happy to be educated and proven wrong where applicable - every day is a school day as they say

    it would be their obligation to check the codes were valid to you BEFORE applying the discount ie at the time of taking payment/refunding voucher price

    i mean heck if i suddenly decided that my water rates were more than i wanted to pay i couldnt demand the money back and neither can they!!! :-)

    Banned

    foxymissroxy;5445225

    it would be their obligation to check the codes were valid to you BEFORE … it would be their obligation to check the codes were valid to you BEFORE applying the discount ie at the time of taking payment/refunding voucher price i mean heck if i suddenly decided that my water rates were more than i wanted to pay i couldnt demand the money back and neither can they!!! :-)



    another one missing the point

    if its in the terms and conditions that you agree to by purchasing the item and using the code then legally they are entitled to act as per the terms and conditions!

    dimebars;5445292

    another one missing the pointif its in the terms and conditions that you … another one missing the pointif its in the terms and conditions that you agree to by purchasing the item and using the code then legally they are entitled to act as per the terms and conditions!



    i didnt miss any point, yes they have terms and conditions BUT that doesnt give them free reign to go round collecting money as and when their profit/loss sheets dont look good
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. Surprise! The HUKD Summer Flamedeer Hunt 2017 **OFFICIAL THREAD** (trading …162398
      2. Who's getting the Xbox X Scorpio? 60 day satisfaction1325
      3. Limited Edition Gran Turismo Sport PlayStation 4 console revealed22
      4. Your dream gaming set up?1124

      See more discussions