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    Looking to purchase a new sofa - DFS / CSL advice / feedback?

    Thinking of purchasing a new sofa and single chair, and DFS's 4 years free credit seems like it could be the best option to take.

    Just wondered if people had any experience of buying from DFS and whether it was good or bad.

    Also, are they alternatives that offer the same credit as I wouldn't be able to afford to buy them outright at the current time.

    24 Comments

    I have just bought one today from BHS looks great quality and have a good sale on...check out the website or go into store. They do 2 yrs interest free credit too! Also you can put it on a Bhs Store card you get 10% back in vouchers so spend £1500 and get back £150 in vouchers were you can spend either in BHS, Dorthy Perkins, Burtons and more...!!

    I've used dfs a couple of times, can't fault them really, great service, just don't get talked into all the after care stuff they try to add on
    Edited by: "souljacker" 23rd Aug 2010

    overpriced ,to make up for he credit offer, many made in thier own factory, aftersales service is poor - would not recommend under any circumstances

    Original Poster

    lindseyanndavis

    I have just bought one today from BHS looks great quality and have a good … I have just bought one today from BHS looks great quality and have a good sale on...check out the website or go into store. They do 2 yrs interest free credit too! Also you can put it on a Bhs Store card you get 10% back in vouchers so spend £1500 and get back £150 in vouchers were you can spend either in BHS, Dorthy Perkins, Burtons and more...!!



    Don't want to get into the ball game of store cards. I don't even own a credit card!

    tinkerbell28

    The credit facility is good as it's genuine interest free.I have DFS or … The credit facility is good as it's genuine interest free.I have DFS or the like sofas, as I do find they are much better made than the 3 for £300 Argos type equivalents with crap materials plus the frames have 10 yr gte.Just be careful they are pushy and you don't need stain care or whatever it is.



    Wouldn't get anything from them I didn't need. Too many places have tried that in the past X)

    pushkin2000

    overpriced ,to make up for he credit offer, many made in thier own … overpriced ,to make up for he credit offer, many made in thier own factory, aftersales service is poor - would not recommend under any circumstances



    What problems did you encounter?

    I should also mention that there is a cat in the house so would prefer a leather sofa. Other fabrics would just be clicked within days. I could keep the cat away from the leather at least.

    The one i bought from them last december is a leather one, we went for leather as we have a 12 month old baby in the house as well as a cat! The cat had managed to do a bit of damage to the footstool when he decided to sharpen his claws on it oO it was the last time he's done it though!

    As i said before i'm very pleased with the sofa though, still as new now and we only got rid of our last one when we'd had it 12 years and wanted a new one for our new house.

    I have had a dfs leather sofa for over 10 years, and although it is getting slightly worn in a couple of places now I really couldn't fault it - it has survived cats, dogs, and kids, and has been great

    I dont have cards either but if you want it on interest free you can get it for 6 months on a store card. Or buy the sofa get your vouchers and pay it all off !! Thats what am doing ....paying mine off within 4 weeks when the bill comes and get another £150 to spend in store with vouchers !

    Bought a sofa off them nearly a year ago and have had to call them out 5 times because the quality of the sofa was crap. Paid £1700 for it when it was on their 50% off sale thinking it would be made to a good standard, how wrong was I. Will Avoid buying from them again.

    If you're buying from DFS I'd wait for the sale to start. Also they occasionally do 4 years interest free credit. You have to be quick though as it only usually lasts a few days.

    .

    deek72

    If you're buying from DFS I'd wait for the sale to start. Also they … If you're buying from DFS I'd wait for the sale to start. Also they occasionally do 4 years interest free credit. You have to be quick though as it only usually lasts a few days.



    That made me laugh, they have permanent 0% interest over 4 years, their so called sales are also almost permanent.

    Many of their Sofas are made cheaply in China and sold at a huge mark up.

    They have big shop windows so that they can see the mugs coming.

    Inactive

    .That made me laugh, they have permanent 0% interest over 4 years, their … .That made me laugh, they have permanent 0% interest over 4 years, their so called sales are also almost permanent.Many of their Sofas are made cheaply in China and sold at a huge mark up.They have big shop windows so that they can see the mugs coming.



    DFS stands for Dear F****ING Shop !

    i have heard they are not v good quality. if you think about they have to charge for the credit facilities they are offering somewhere so like pushkin2000 says they must add this into the price

    We bought two fabric 3-seater from DFS a few years ago. Can't say they are fantastic quality - paid extra for stronger feet and stain protection (I know - thought it was a good idea at the time as had a young child and hyper puppy). The only good thing about it is the covers are washable. Feet have broken, zips bust and the material underneath is hanging down. Not a great purchase and certainly wouldn't boter buing from them again.

    Try Barker and Stonehouse just bought mine from there 3 seater electric recliners 2 seater manual recliner and 1 seater electric recliners they where for £4200 I bought them for £2000 shop clearance with that I got the 5 years after care warranty.

    are there any clearance/end of line furniture shops near you OP? i was going to go down the DFS route to buy new sofas a few months ago because of the interest fee credit option but ended up finding a bargain. i went to a clearance shop and managed to buy 2 leather sofas (which originally were worth over a grand) they were marked up as £599 for the pair and i got an extra £100 off for part exchanging my old sofas so i only ended up paying £499 they were brand new and end of line and not seconds or returns so i'm really pleased

    I would strongly recommend CSL Sofas- Very reasonably priced, excellent-and I mean excellent delivery service, and great aftercare... Bought leather corner and footstool for one room, and fabric sofa, snuggle chair and puouffe with aftercare for 5 years for under 3k.....
    They offer 4 years interest free too!

    Good LucK!

    Banned

    What's with all the people's sofas falling apart? I've had cheap sofas, expensive ones, IKEA, Argos, DFS etc in my lifetime (including childhood) and never had one go in it's lifetime. How morbidly obese are some of the members here to be breaking them so easily? Or are they letting children use them as trampolines?

    Original Poster

    souljacker

    The one i bought from them last december is a leather one, we went for … The one i bought from them last december is a leather one, we went for leather as we have a 12 month old baby in the house as well as a cat! The cat had managed to do a bit of damage to the footstool when he decided to sharpen his claws on it oO it was the last time he's done it though!As i said before i'm very pleased with the sofa though, still as new now and we only got rid of our last one when we'd had it 12 years and wanted a new one for our new house.



    Butterbean

    I have had a dfs leather sofa for over 10 years, and although it is … I have had a dfs leather sofa for over 10 years, and although it is getting slightly worn in a couple of places now I really couldn't fault it - it has survived cats, dogs, and kids, and has been great



    So some good reviews...

    Rayhul

    Bought a sofa off them nearly a year ago and have had to call them out 5 … Bought a sofa off them nearly a year ago and have had to call them out 5 times because the quality of the sofa was crap. Paid £1700 for it when it was on their 50% off sale thinking it would be made to a good standard, how wrong was I. Will Avoid buying from them again.



    hyperemisis

    We bought two fabric 3-seater from DFS a few years ago. Can't say they … We bought two fabric 3-seater from DFS a few years ago. Can't say they are fantastic quality - paid extra for stronger feet and stain protection (I know - thought it was a good idea at the time as had a young child and hyper puppy). The only good thing about it is the covers are washable. Feet have broken, zips bust and the material underneath is hanging down. Not a great purchase and certainly wouldn't boter buing from them again.



    .... and some not so good. They seem a bit hit and miss which is a bit of a concern. Having said that, I've never yet broken a sofa so I don't know if I'm doing something wrong with mine!

    UV1987

    I would strongly recommend CSL Sofas- Very reasonably priced, … I would strongly recommend CSL Sofas- Very reasonably priced, excellent-and I mean excellent delivery service, and great aftercare... Bought leather corner and footstool for one room, and fabric sofa, snuggle chair and puouffe with aftercare for 5 years for under 3k.....They offer 4 years interest free too!Good LucK!



    I'll give them a look thank you

    I don't know about DFS but don't bother with M&S sofas, rubbish quality, all the friends and family who have bought them agree so mine is not just a one-off.

    [quote=master_chief]What's with all the people's sofas falling apart? I've had cheap sofas, expensive ones, IKEA, Argos, DFS etc in my lifetime (including childhood) and never had one go in it's lifetime. How morbidly obese are some of the members here to be breaking them so easily? Or are they letting children use them as trampolines?[/quote

    How many sofas have u had? lol Only ever owned second hand (more like 3rd/4th hand probably) until we bought these new ones from DFS and as came to over £1000 - and that was at 'half price' - mistakenly expected them to last. We too have never broken a sofa, but these DFS ones just seem shoddy: as I said one foot came away from fame, zip not properly sewn in and then split etc. So don't think it's anything we've done - just poor quality.
    Mind you I have been thinking it was seven years ago we bought it now - so maybe they just don't make sofas now like the lovely 70's draylon hand-me downs I can only compare them with! ohh tassels...
    Edited by: "hyperemisis" 24th Aug 2010

    Original Poster

    I'm now including CSL with this topic as they also have a couple of sofas I'd be interested in, so any previous experiences with them would also be appreciated.
    Edited by: "xcookx" 25th Aug 2010

    Original Poster

    Quick bump as I'll be visiting said stores tomorrow.

    I would avoid dfs like the plaque, i bought a £2,500 leather sofa off them and the after care is a joke! Paid £160 for 5 year anti stain protection, which was mis sold by salesman who said it was all singing all dancing "even if the kids cover it with black marker it will be covered by protection" until.........we had a stain on our new sofa, rang them up and guess what it wasn't covered! They did, as a gesture of good will! attempt to remove the stain after much slatting from me on the phone but made a mess of it and now i'm left with a large area which is a different colour! Still arguing with them over it and getting nowhere!

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