Groups

    Lost season 2 £17.99

    Dear HMV Customer

    We write to you regarding your recent order for the following item:

    TV DRAMA: NAVEEN ANDREWS: EMILIE DE RAVIN: MATTHEW FOX
    LOST: COMPLETE SEASON 2: 7DVD: BOX SET

    Unfortunately the item appeared on our website with the incorrect price of
    £17.99, instead of £34.99.

    We would like to clarify the position regarding this error, both from a
    contractual position and with our proposals for how to rectify this.

    The terms and conditions governing our online sales state that your order
    is only accepted, and a contract between us formed, when HMV receive
    payment for the goods you have ordered. HMV have not yet taken payment for
    the goods listed above, nor taken the final step of confirming your
    shipment order to you by email (please see point b. in the section entitled
    "The Contract Between Us" on the first page of our Terms and Conditions).
    When payment is to be made with E-Vouchers, the E-voucher will be removed
    from your wallet on placing your order but will not be accepted as payment
    until the goods are despatched to you. If the order is cancelled or not
    fulfilled the E-Voucher will be re-credited to your wallet.

    We are therefore under no legal obligation to sell the item to you at the
    incorrect price and have therefore cancelled your order.

    We would like to stress that this is a very unusual circumstance at HMV and
    we apologise for any inconvenience caused.

    Kind regards

    Online Customer Service Team

    ----------------

    Noooo gutted :x

    4 Comments

    Banned

    I bet, though you can rent it for a week for £5 from Blockbuster as with most of their box set rentals now

    edit: in fact it's £5 for the first part and £5 for the second part.

    It's a shame they keep doing this, as I'm sure the full prices of some of these things, many of us would not be willing to pay.

    I've just been in to check my order after getting this email.... guess what I found in my status.....

    Order Status Your order is now available and is awaiting shipment

    "Lost: Complete Season 2: 7dvd: Box Set - Tv Drama: Naveen Andrews: Emilie De Ravin: Matthew Fox / Item amended by Customer Service - goods will ship shortly"

    So still got my fingers crossed !

    Cheers

    Stormin Norm

    P.S. Don't know if it matters but I also bought season 1 for £17.99 as well.. that's not been cancelled yet !

    hey mine says its available for shipment too! cool!
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. Any PS4 News Here29213645
      2. Surprise! The HUKD Summer Flamedeer Hunt 2017 **OFFICIAL THREAD** (trading …3541325
      3. Back to school: what's your views on your kids uniform and piercing rules e…1860
      4. What is there free to do in your town?1624

      See more discussions