Lovefilm - I forgot my free trial ends today & i still have discs

24 replies
Found 26th Nov 2008
Can i add a free trial code so i don't have to pay £15.99 tomorrow. I forgot that my free trial runs out today and only posted the discs back just now. I am tempted to lose my card so they can't take the payment. I must learn to organise myself lol

24 Comments

Soz hun, I don't think u can use another free code if u'v already used one:? This happened to me too, was well annoyed with myself!! But then that's what Tesco expect, that's y they do it - they know people like you and me will 4get haha Jammy sods.

I would cancel your card

It's just one payment. Why not enjoy it for another month, getting as many as you can, and put a reminder in your phone to cancel in 3 weeks?

Or change down to the minimum package. Something like 1 disc at a time, 3 discs a month for a fiver. That way they'll only take a fiver tomorrow. You get 3 more discs then cancel....

Cancel and tell them you sent them back a couple of days ago so don't expect to have to pay £15.99 as you sent them back in plenty of time?

Original Poster

OfnPanad;3570629

It's just one payment. Why not enjoy it for another month, getting as … It's just one payment. Why not enjoy it for another month, getting as many as you can, and put a reminder in your phone to cancel in 3 weeks?Or change down to the minimum package. Something like 1 disc at a time, 3 discs a month for a fiver. That way they'll only take a fiver tomorrow. You get 3 more discs then cancel....




They won't let me reduce the package as i have 3 discs here. I said to the lady that i wanted games added to my pref if i have to pay £15.99 she said i can't as its not available on this package. I told her that as of tomorrow (when i have to pay) it is no longer a free trial and for £15.99 i had better be allowed them grrrrrrrrrr

Original Poster

Benjimoron;3570632

Cancel and tell them you sent them back a couple of days ago so don't … Cancel and tell them you sent them back a couple of days ago so don't expect to have to pay £15.99 as you sent them back in plenty of time?



Apparently you now have to give 5 days notice b4 you can cancel. It was not like this before so worth checking out bcause they will catch quite a few people for the extra month this way. Sneaky.

Original Poster

EBT;3570538

I would cancel your card



I am tempted but they will prob just charge me admin fees etc so will cost more.

*scooby*;3570674

I am tempted but they will prob just charge me admin fees etc so will … I am tempted but they will prob just charge me admin fees etc so will cost more.



i cancelled my card (for genuine reasons) and didn't tell them! I sent my discs back when money was due, they did nothing apart from cancel my account.

if you want to sign up again use a different e-mail address as they don't check etc.

Banned

Watch your discs don't get lost in the post when returning. Some have a disclaimer now that it's up to you to get proof of return when cancelling, otherwise you'll get his by their standard charges.

You are liable, so as OfnPanad says, best to take a hit and enjoy for another 3 weeks or so. Either return and get few more discs, or keep the ones you have for another 3 weeks. However clear your list down to Zero when you dont want any further discs, otherwise you run the risk of being sent other items. That way you'll know your discs have been returned and as they can't send out any more, cancel right away upon confirmation of return.

Original Poster

umanga;3570777

i cancelled my card (for genuine reasons) and didn't tell them! I sent … i cancelled my card (for genuine reasons) and didn't tell them! I sent my discs back when money was due, they did nothing apart from cancel my account.if you want to sign up again use a different e-mail address as they don't check etc.



Was this recently? as i am tempted.

*scooby*;3570664

Apparently you now have to give 5 days notice b4 you can cancel. It was … Apparently you now have to give 5 days notice b4 you can cancel. It was not like this before so worth checking out bcause they will catch quite a few people for the extra month this way. Sneaky.



Where di you get this info from please?

I was only paying £11.99 for the 2 disc unlimited combo package and it included games.

They tried to slap me with the extra monthly charge when I cancelled but my card had expired so they were up river without a paddle on that one.

When you do cancel your subscription, make sure you get a proof of postage certificate from the post office to proove that you have sent them back or they might try to bill you £25 for each disc.

:thumbsup:

Original Poster

Mrs.Z;3571219

Where di you get this info from please?



When i rang to cancel, that was what i was told. The T&C are on the lovefilm website if you need them.

Banned

*scooby*;3570664

Apparently you now have to give 5 days notice b4 you can cancel. It was … Apparently you now have to give 5 days notice b4 you can cancel. It was not like this before so worth checking out bcause they will catch quite a few people for the extra month this way. Sneaky.


nah, thats wrong., they are fobbing you off.

Original Poster

csiman;3571722

nah, thats wrong., they are fobbing you off.



Prob!. i did have some trouble understanding the lady. Thought i wld mention it incase people wanted to double check

Banned

*scooby*;3572141

Prob!. i did have some trouble understanding the lady. Thought i wld … Prob!. i did have some trouble understanding the lady. Thought i wld mention it incase people wanted to double check


yeah, I cancelled one of my free accounts this morning and didnt have to give notice.

tip:- do it before 7-8am or after 10pm and you can cancel online without having to ring up.

Original Poster

csiman;3572199

yeah, I cancelled one of my free accounts this morning and didnt have to … yeah, I cancelled one of my free accounts this morning and didnt have to give notice.tip:- do it before 7-8am or after 10pm and you can cancel online without having to ring up.



I will try this tonight but as the discs were only posted back this morning it prob won't let me. Worth a try though, thanks

Banned

*scooby*;3573816

I will try this tonight but as the discs were only posted back this … I will try this tonight but as the discs were only posted back this morning it prob won't let me. Worth a try though, thanks


always worked for me. Had 2 free accounts for 4 years now and never had to ring them up. cancelled one this morning at 7am. rejoined on 3 months free just now :-D

Original Poster

csiman;3575223

always worked for me. Had 2 free accounts for 4 years now and never had … always worked for me. Had 2 free accounts for 4 years now and never had to ring them up. cancelled one this morning at 7am. rejoined on 3 months free just now :-D



Set the alarm on my phone as i know i will forget - watch this space lol

umanga;3570777

i cancelled my card (for genuine reasons) and didn't tell them! I sent … i cancelled my card (for genuine reasons) and didn't tell them! I sent my discs back when money was due, they did nothing apart from cancel my account.if you want to sign up again use a different e-mail address as they don't check etc.



approx 2 months back

Original Poster

I tried to cancel but it showed that i had 3 discs outstanding so i would be billed until they were returned. Checked today and lovefilm recieved my discs back today and i was also charged today lol. Not too bad though as i have changed my package to games so the kids will be happy. Thanks for all your help

Stop being cheap and pay for a month. How many free trails have you gamed so far?

Original Poster

alternate;3586305

Stop being cheap and pay for a month. How many free trails have you … Stop being cheap and pay for a month. How many free trails have you gamed so far?



This is the 2nd time i have had a free trial. Me cheap! are you not on a deals website yourself lol but i agree and i have paid so i will make the most and hopefully remember to canx b4 payment is taken next month!

Banned

alternate;3586305

Stop being cheap and pay for a month. How many free trails have you … Stop being cheap and pay for a month. How many free trails have you gamed so far?


about 20 x 3 months :-D
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