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    LoveFilm - Question ??

    Hi, I received a Blu-Ray from LoveFilm on Tuesday - my first time using their service.
    I need to return the Blu-Ray and it says online that there should be a barcode identifying me on the plastic disc carrier?
    There is a barcode on a Blue sticker, and a 6 or 7 digit number also, wrapped around the 'centre hole' of the disc, however the plastic disc carrier / case has no barcode or sticker - just a piece of paper. Is this alright to send back, with just the barcode / sticker on the disc, or is a separate one missing, which identifies me as sending the disc back?

    9 Comments

    It's a barcode on the disc. Some have barcodes on both the disc and the wallet, but it's the one on the disc that is important.

    Banned

    When you receive a disk from LoveFilm, You get the disk and a re-usable envelope, just tear the envelope put disk in reseal, send back.

    HINT" Get proof of postage.

    Original Poster

    Will be sure to get proof of postage - actually have a problem with the disc (It wouldn't play the first time I tried, and since then has played, but keeps skipping and jumping during the first few minutes), so first experience with LoveFilm could have gone smoother!

    I never got proof of postage when sending discs back, no hic cups in 2 months.

    Thinking back i really should of got proof of postage for last disc before cancelling but luckly went through fine.

    OP there should be a barcode on either the disc or wallet.

    Original Poster

    Starr

    I never got proof of postage when sending discs back, no hic cups in 2 … I never got proof of postage when sending discs back, no hic cups in 2 months.Thinking back i really should of got proof of postage for last disc before cancelling but luckly went through fine.OP there should be a barcode on either the disc or wallet.



    There is a Blue LoveFilm sticker around the centre-hole of the disc with a Barcode, LoveFilm logo, LoveFIilm address and a 7 digit code (written 4 times on the sticker).
    So this seems to be what is needed as there is no sticker or barcode on the disc carrier / wallet.

    i never had problems with love film sending them back if the disc is broke let them no online and they will send u another once the old one is returned

    vicknanth

    i never had problems with love film sending them back if the disc is … i never had problems with love film sending them back if the disc is broke let them no online and they will send u another once the old one is returned


    They always sent me replacements on top of my allowance for damaged discs

    No problems with lovefilm used for 12 months, never got proof of postage either.

    Banned

    dont waste your time getting PoP

    any that go missing get replaced / withdrawn from your list anyway at no expense to you

    ONLY return the final disks using recorded delivery after any cancellation of your account
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