Posted 23rd Mar 2015
Love sofas Peel good furniture! Do not buy a sofa from them

I would like to make everyone aware about the terrible service I received recently from Love sofa the Furniture Store! They lied to us! Never buy a sofa from them! We ended up having a battle with them to get a repair done or replace!

The quality of our new Sofa was shocking. After a few months it developed lots of small tears/rips and pins where sticking out. None of these defects were due to misuse.

So we rang love sofas for a repair, replace and refund who said that they would have to send out an inspector to assess whether or not the tears were due to manufacturing defect or misuse.

The company (furniture clinic) came out and inspected the tears and pins. Then after that I rang love sofas expecting to get repair or replace and they said the report came back as misuse! I was shocked.
Community Updates
Post a comment