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    MAC Help needed

    OK, so my friends Mac is slow starting up, and alot of the time doesn't boot at all (just the spinning disk thing). I said I'd try and have a look, but I'm more of a PC guy. Is there any anti virus checks I should run, or any diagnostic tools. Or should I just back everything up and reinstall. Any help would be really appreciated.

    Thanks as always

    10 Comments

    Try to repair the disk (hard drive) using the disk utility, if you can't boot in then use the installation cd to run disk utility.

    Original Poster

    Just heard of a programme called 'Clean my Mac' has anyone else used this? Is it any good?

    I use it, just make sure you don't clean everything it finds. Look at what its going to clean first.

    Original Poster

    Ok, so I have just ran disk utility and it says:
    "The drive has reported a fatal hardware error to disk utility.

    If the device has not failed completely, back up as much data as you can and then replace it with a working device'

    Anyone know if this is as fatal as Apple are telling me? Is there anytig I can do to repair the old hard drive?

    Original Poster

    Thanks lilraul, what does the programme actually do? Do you think it may help out with the problem mentioned above?

    Banned

    There's this computer shop round these here parts that has a big banner proclaiming they fix "MAC's". I really hope nobody uses them for this service.

    allsa001

    Ok, so I have just ran disk utility and it says:"The drive has reported a … Ok, so I have just ran disk utility and it says:"The drive has reported a fatal hardware error to disk utility.If the device has not failed completely, back up as much data as you can and then replace it with a working device'Anyone know if this is as fatal as Apple are telling me? Is there anytig I can do to repair the old hard drive?


    You can't really repair a old drive, your better off buying a new one to make sure you don't loss any data.

    allsa001

    Ok, so I have just ran disk utility and it says:"The drive has reported a … Ok, so I have just ran disk utility and it says:"The drive has reported a fatal hardware error to disk utility.If the device has not failed completely, back up as much data as you can and then replace it with a working device'Anyone know if this is as fatal as Apple are telling me? Is there anytig I can do to repair the old hard drive?



    I don't think it will help as the disk utility has already failed so most likely that is the problem.
    The program cleans system cache, trash, languages you don't need etc.

    Original Poster

    Just starting the copy and paste to external hard drive now. I will google this to make sure, but do the Macs accept any hard drive. I have one that I bought to put into a 360, which I could put in. Again not expecting any confirmed answers I will stop being lazy, google and hopefully get the answer.

    i was the 'mac specialist' for the IT company i used to work for.

    what mac is it? age? model?

    you can use 'normal' hard drives, mac's aren't fussy about drives.
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