Marks & Spencer hampers

Thanks M & S for not honouring my order.
I will shop else where.
It's not right they can accept my order then decide to cancel it.

11 Comments

Im sure they will be really disappointed, lol

Banned

Same at all the other on-line stores

Original Poster

I'll try the high street next, fed up with online shopping with orders being cancelled after items are shown in stock.

Banned

sprouthater

I'll try the high street next, fed up with online shopping with orders … I'll try the high street next, fed up with online shopping with orders being cancelled after items are shown in stock.



It's the luck of the draw.

Hope it hasn't ruined your Christmas.

Original Poster

No but it would have been nice for them to sell me the hampers I ordered.
If it happens in a shop they have to honour the checkout price.

Banned

sprouthater

No but it would have been nice for them to sell me the hampers I … No but it would have been nice for them to sell me the hampers I ordered.If it happens in a shop they have to honour the checkout price.



Definitely go to the high street and then you won't be dis-appointed next time.

sprouthater

If it happens in a shop they have to honour the checkout price.



No they don't, a shop can refuse to sell you anything

sprouthater

No but it would have been nice for them to sell me the hampers I … No but it would have been nice for them to sell me the hampers I ordered.If it happens in a shop they have to honour the checkout price.

affraid not

i read this before reading my emails, yes theyve cancelled all 3 orders for my family. not impressed! they sell them half price every year anyway, i paid full price for one weeks ago so I think I should be entitled to some discount now!

I worked there over Christmas, as far as i know we got the vast majority of orders out on time but the reason alot of hampers were delayed/cancelled was because DHL and the other couriers had such a backlog of orders that they couldn't guarantee delivery dates, alot of the hampers and bouqets would spoil (or freeze) in the mean time so they took the decision to cancel them rather than have you recieve sub standard orders that you would have to return.

eca07mc

I worked there over Christmas, as far as i know we got the vast majority … I worked there over Christmas, as far as i know we got the vast majority of orders out on time but the reason alot of hampers were delayed/cancelled was because DHL and the other couriers had such a backlog of orders that they couldn't guarantee delivery dates, alot of the hampers and bouqets would spoil (or freeze) in the mean time so they took the decision to cancel them rather than have you recieve sub standard orders that you would have to return.



I think the op's on about the clearance that m&s did yesterday. The hampers were £15 and the picture said 50% off displayed price £7.50, I bought 3 for family (already had 2 before xmas). Whats annoyed me, I told my family to expect a delivery.
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