McDonalds Food for thoughts vouchers coming up as already used when they aren’t?

Posted 10th Jun 2022

On 3 separate occasions I have had my £1.99 Big Mac and fries voucher challenged because they’ve apparently already been used. The first 2 times I considered that maybe I had got mixed up, but today I did the survey just before I arrived and it said that the code has already been used. Completely impossible!

Is anyone else experiencing this?

6 Comments

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10th Jun 2022
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10th Jun 2022
See my comment on this previous discussion, presumably if the code is present on your app you can use it to pay on the app.
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18 m ago
For years and years i have been using this but recently they are not storing in my app the last 3 codes i have tried ro save them to my app and they just vanish then i cant redeem them as it says they have been claimed
Author
3 m ago
Worked for me last week!
18th Dec 2022
I've experienced this again tonight.
I asked why my voucher did not work and was given a random number in response. I again asked what this number response was and neither McDonald's manager could tell me what the rejection was for. a angry couple of customers behind me started abuse towards me as they felt I held up the service. They continue to abuse me even after they were served as I'm still asking why McDonald's food for thought QR code wouldn't work. This was a awful experience at McDonald's especially as McDonald's security was stood and watched as this happening. Left without any food feeling threatened abused and embarrassed...
Author
18th Dec 2022
I’m sorry to hear that mate.

I’ve been using the app to record the survey codes in for a while now and I’ve had ~90% success rate. I always go in preparing to have to pay full price to be honest. So I consider it more of a £2.50 offer to take into account the times it does not work.