Mercedes benz service due

47
Posted 30th Jul
Hi, my first mercedes i just bought and the car is already due a service as per the dash. I took it into my local dealer, and they have quoted £450.

I believe a service A only mainly relates to an oil change.

I dont want to devalue the motor and go to a back street garage..

Any suggestions?

Thank you
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If only you knew this before you bought a Merc
Hmmmm i wonder why people buy luxury car brands then moan about the luxury prices
47 Comments
If only you knew this before you bought a Merc
Gollywood30/07/2020 22:47

If only you knew this before you bought a Merc


yeah, total rip off. i remember bringing the merc into the service centre to get the air conditioning fixed. they said it would cost something like £250 to inspect the air conditioning system even without fixing it!

now, i avoid mercs like the plague. lost interest in it. much better cars out there without having to be ripped off all the time.
Most main dealers are a rip off, jeep charge £115 per hour.
You don't need to use a Mercedes garage
col24_730/07/2020 23:01

You don't need to use a Mercedes garage


Im inclined towards Halfords as they claim to use genuine parts only..


But my main problem is with the onboard merc servicing computer record...
My friend uses a Mercedes independent, half the price but they can still deal with all the records just the same as Mercedes.

As for Halfords, I wouldn't go anywhere near them. And be careful with that fine print, what they say is 'Genuine Mercedes Benz or OE-standard parts'. Original Equipment Standard could be literally anything.
Try a different Mercedes dealer. They are basically franchises. I had a Fiat before and the closest dealer was almost double the price of another dealer who collected my car, serviced it and delivered it back same day.
There is a huge network of Independent Mercedes specialists every bit as good as the Main dealer. Your very likely to have one nearby. As others have said they can update your service records online just like the main dealer and will have the same Star diagnosis system.

My local Merc specialist with Mercedes trained staff charge £50ph labour and the servicing on my E-Class costs no more than any other car.
Hmmmm i wonder why people buy luxury car brands then moan about the luxury prices
ding31/07/2020 08:04

Hmmmm i wonder why people buy luxury car brands then moan about the luxury …Hmmmm i wonder why people buy luxury car brands then moan about the luxury prices


Money is easy to come by! Worth noting though that, most models Merc sells would be considered premium, not luxury. The real deal is that when you buy a new car they sell prepaid service packages that are often only a 3rd of the service cost charged at the service counter!

In most cases to buy a new car and not buy the prepaid service pack is a poor choice IMO. Most manufactures will let you buy the prepaid service pack up to 3 or 6 months after the date you purchased the car.
groenleader31/07/2020 09:01

Money is easy to come by! Worth noting though that, most models Merc sells …Money is easy to come by! Worth noting though that, most models Merc sells would be considered premium, not luxury. The real deal is that when you buy a new car they sell prepaid service packages that are often only a 3rd of the service cost charged at the service counter!In most cases to buy a new car and not buy the prepaid service pack is a poor choice IMO. Most manufactures will let you buy the prepaid service pack up to 3 or 6 months after the date you purchased the car.


Buying a brand new car is a poor choice IMO due to the depreciation.
Candystore31/07/2020 10:20

Buying a brand new car is a poor choice IMO due to the depreciation.


Horses for courses, its worth noting that the depreciation figures are always estimates based on "book price" of the car. There have not been many people paying book or P11D prices for most cars for years! Who knows, narrow product ranges we are now seeing post covid might change that.

As a fleet manager i actually own own my car and always maintained the best purchase for just driving around at low cost is a used Lexus. I got my 2011, GS450H from a dealer as an ex demo with 4K on the clock.

Its now got almost 170K on the clock and never cost me anything but rubber and petrol and its still worth a few quid!

Stats suggest I wouldn't have been quite so lucky in an A6, E Class or 5 series!
There are a couple of very good mercedes owner forums. Join them and get recommendations for a local specialist.
My opinion - If you’re worried about depreciation / resale value in a couple of years time get the services done with Mercedes (and then depending how fussy you are main Mercedes dealership as opposed to Mercedes franchise dealership). If you plan on keeping the car for a lot longer than a few years I’d say after a while the depreciation factor becomes quite negligible but you still want to have it serviced so go to a good indie as far as parts go you can still buy them from Mercedes and have them fitted elsewhere.
groenleader31/07/2020 10:35

Horses for courses, its worth noting that the depreciation figures are …Horses for courses, its worth noting that the depreciation figures are always estimates based on "book price" of the car. There have not been many people paying book or P11D prices for most cars for years! Who knows, narrow product ranges we are now seeing post covid might change that. As a fleet manager i actually own own my car and always maintained the best purchase for just driving around at low cost is a used Lexus. I got my 2011, GS450H from a dealer as an ex demo with 4K on the clock. Its now got almost 170K on the clock and never cost me anything but rubber and petrol and its still worth a few quid!Stats suggest I wouldn't have been quite so lucky in an A6, E Class or 5 series!


Only Rubber and petrol at 170k? No brake discs/pads - Also might be due an oil change, and a few filter changes! still that is incredible reliability always liked the mid/large Lexus cars. To the next 170k sir.
mas9931/07/2020 10:55

There are a couple of very good mercedes owner forums. Join them and get …There are a couple of very good mercedes owner forums. Join them and get recommendations for a local specialist.


Agreed
Unfortunately, next year service (service B?) will probably be even higher.
Caulcano31/07/2020 11:29

Unfortunately, next year service (service B?) will probably be even higher.


Yeah depending on model of car / engine capacity think the schedule alternates between a and b service - a generally being the shorter one and b the longer one where they may have to go through the effort of ‘getting the car up on the ramp, also take the wheels off and inspect the disc brakes and pads’ as opposed to visually inspecting them through the alloys on an a’.
That's the problem with the more expensive cars, people think they can afford the upfront cost of purchasing them and then somehow forget about the ongoing running costs over the lifetime of them owning it.

Yes I could afford to buy a 20yo Ferrari for £20k but would I want to spend out on the upkeep on that car, no thanks...
If it's a new car still under warranty stick with Merc, as if they happen to drop across something else, that can be done under warranty at the same time. If its a few years old a good local garage, may be quite accommodating if you specify you want certain parts /oil etc they will usually get them for you.
There are some Merc specialist around the country that are not dealers details can be found here approvedgarages.co.uk/mot…es/
Edited by: "goldy12" 31st Jul
bobdylan31/07/2020 11:55

That's the problem with the more expensive cars, people think they can …That's the problem with the more expensive cars, people think they can afford the upfront cost of purchasing them and then somehow forget about the ongoing running costs over the lifetime of them owning it.Yes I could afford to buy a 20yo Ferrari for £20k but would I want to spend out on the upkeep on that car, no thanks...


Don’t think the OP has forgotten about the upkeep cost here or bought a 20 year old out of warranty Ferrari that needs serious restoration and lacks an MOT, they have committed the ‘sin’ of asking a question on a deals based website - that’s the real problem here. Labour costs (of which would make up the majority of a standard ‘a’ service I think) at main dealers across the board of mainstream car manufacturers are generally higher than independent mechanics.
Candystore31/07/2020 10:20

Buying a brand new car is a poor choice IMO due to the depreciation.


Exactly ive gone n got a 2nd hand.. With 15kmileage..18 month old.. So hopefully depreciation isnt too bad
Xiwt31/07/2020 14:07

Don’t think the OP has forgotten about the upkeep cost here or bought a 20 …Don’t think the OP has forgotten about the upkeep cost here or bought a 20 year old out of warranty Ferrari that needs serious restoration and lacks an MOT, they have committed the ‘sin’ of asking a question on a deals based website - that’s the real problem here. Labour costs (of which would make up the majority of a standard ‘a’ service I think) at main dealers across the board of mainstream car manufacturers are generally higher than independent mechanics.


Not talking about restoration, I'm talking about running costs here. When you buy a premium brand you have to expect premium upkeep prices.

Don't buy a Mercedes and then complain when you don't pay Kia prices when you buy parts or have to have it serviced...
bobdylan31/07/2020 14:33

Not talking about restoration, I'm talking about running costs here. When …Not talking about restoration, I'm talking about running costs here. When you buy a premium brand you have to expect premium upkeep prices.Don't buy a Mercedes and then complain when you don't pay Kia prices when you buy parts or have to have it serviced...


Don’t complain - Yes that’s sound advice - I still see no complaints here from them, just because someone drives maybe a more expensive car I don’t feel anyone should complain if they may raise an eyebrow when they see a quote and ask a wider forum if there are suitable / viable alternatives worth their consideration. That’s what a deal saving forum should be about in my opinion. But of course each to their own - I hope you have a good rest of the day sir.
If you're planning on keeping it only for a few years then I'd go main dealer and get a service plan (I'm pretty sure you can still get one).

Maybe speak to the sales rep who sold you the car and see if they can do anything for you now or for a new service plan you intend to buy.
Caulcano31/07/2020 15:20

If you're planning on keeping it only for a few years then I'd go main …If you're planning on keeping it only for a few years then I'd go main dealer and get a service plan (I'm pretty sure you can still get one). Maybe speak to the sales rep who sold you the car and see if they can do anything for you now or for a new service plan you intend to buy.


Problem is i bought from a 3rd party.. And there is no service agreement.. I went in yday they only wana sell me the ine off at £445. Then service agreement for the future.. Ridiculous.
Uridium31/07/2020 03:16

There is a huge network of Independent Mercedes specialists every bit as …There is a huge network of Independent Mercedes specialists every bit as good as the Main dealer. Your very likely to have one nearby. As others have said they can update your service records online just like the main dealer and will have the same Star diagnosis system.My local Merc specialist with Mercedes trained staff charge £50ph labour and the servicing on my E-Class costs no more than any other car.


My E-class goes here. mbautomotive.co.uk/
Mercedes level servicing at Dacia prices
Xiwt31/07/2020 11:05

Only Rubber and petrol at 170k? No brake discs/pads - Also might be due an …Only Rubber and petrol at 170k? No brake discs/pads - Also might be due an oil change, and a few filter changes! still that is incredible reliability always liked the mid/large Lexus cars. To the next 170k sir.


Hello! Obvs it had a service I meant in costs in addition to those in schedule!

In terms of brakes, NO!! Its a GS450h so it has a regenerative braking, thu is it uses friction brakes! Toyota reckon you will get 70K-100K out of a set on their hybrids and Lexus suggest similar.

The last lot of GS450Hs (s190) came with an uprated lifetime brakes, i think they were tested and worked and they put them out to market. The value on those 125K. I have eeked out way more, many on the Prius forums they have have more then 200K on a set of official Toyota/Lexus brakes!
Edited by: "groenleader" 31st Jul
groenleader31/07/2020 15:47

Hello! Obvs it had a service I meant in costs in addition to those in …Hello! Obvs it had a service I meant in costs in addition to those in schedule! In terms of brakes, NO!! Its a GS450h so it has a regenerative braking, thu is it uses friction brakes! Toyota reckon you will get 70K-100K out of a set on their hybrids and Lexus suggest similar. The last lot of GS450Hs (s190) came with an uprated lifetime brakes, i think they were tested and worked and they put them out to market. The value on those 125K. I have eeked out way more, many on the Prius forums they have have more then 200K on a set of official Toyota/Lexus brakes!


That is really good going and thanks for the brake info - had no idea the system was entirely different to what I was envisaging - learn something new everyday!
Candystore31/07/2020 10:20

Buying a brand new car is a poor choice IMO due to the depreciation.


Yeah it's a waste, nobody should buy a new car everyone must always buy a second hand car.
Did you not get at least a free service included?

Also if you wish, take it to an independent who specialise in your make of car as at least you'll get some kind of stamp in the book that'll look half genuine. (For what it's worth.)
666FU31/07/2020 17:13

Yeah it's a waste, nobody should buy a new car everyone must always buy a …Yeah it's a waste, nobody should buy a new car everyone must always buy a second hand car.


Must buy??
Edited by: "Candystore" 31st Jul
Candystore31/07/2020 17:26

Must buy??


Yes everyone must buy second hand cars because buying brand new car is a poor choice due to the depreciation.
JmehNottsCountyFC31/07/2020 17:16

Did you not get at least a free service included?Also if you wish, take it …Did you not get at least a free service included?Also if you wish, take it to an independent who specialise in your make of car as at least you'll get some kind of stamp in the book that'll look half genuine. (For what it's worth.)


No mate.. Its all extras these days..
666FU31/07/2020 19:52

Yes everyone must buy second hand cars because buying brand new car is a …Yes everyone must buy second hand cars because buying brand new car is a poor choice due to the depreciation.


👌
bobdylan31/07/2020 14:33

Not talking about restoration, I'm talking about running costs here. When …Not talking about restoration, I'm talking about running costs here. When you buy a premium brand you have to expect premium upkeep prices.Don't buy a Mercedes and then complain when you don't pay Kia prices when you buy parts or have to have it serviced...


Genuine Kia parts are hair-raisingly expensive. Maybe not consumables, but I was informed that a new front seat was £2k when mine was replaced under warranty. When I wanted a rear wiper it was near impossible to source one without going begging to the dealer. Ended up ordering the complete rear wiper assembly on eBay from Malaysia or somewhere, £7 with 6 weeks to deliver. Happy.
I have a 5 year old renault with 36k miles. Phoned my nearest renault dealer for a 36k mile service, they quoted a full service, oil, oil filter, fuel filter, air filter, full vehicle check, £179. Phoned another renault garage a bit further away. They quoted £615 for just a coolent change and full vehicle check. No oil or filters. I asked them why it is so expensive, they said it was a big job to change the coolent. I phoned the first garage to ask them how much a coolent change was, they said £80. Shows how much a garage can try and rip you off. I even phoned a couple of independent garages, all quoted around £180 - 200.
666FU31/07/2020 17:13

Yeah it's a waste, nobody should buy a new car everyone must always buy a …Yeah it's a waste, nobody should buy a new car everyone must always buy a second hand car.


If everyone is buying a used car, that means nobody is buying new cars. So there wouldn't be any used cars left to buy.
Firebird_3731/07/2020 22:05

If everyone is buying a used car, that means nobody is buying new cars. So …If everyone is buying a used car, that means nobody is buying new cars. So there wouldn't be any used cars left to buy.


A majority of less than 3 year old cars are ex rentals/disability..

Arnold clark buy a lot of ex hertz as its 1 owner lmao and they get rid at sub 10k

So most "new" cars are owned via

Disability (rental)
Pcp (rental)

And then sold via Arnold ,dealer approved etc

So not many people buy a new car they buy someone elses ex rental

And prices of used cars have shot up..

If no one purchased new cars the used market will still be flooded..

"I dont see pcp as purchase"
Edited by: "whosthatlol" 1st Aug
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