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    mighty deals

    Hi I was wondering if anyone can help me I ordered an iPhone for my daughters Christmas and received the wrong tracking I then received another tracking number which said it had been delivered but it wasn't me that received it I was told that when Royal Mail could confirm it went to the wrong addresses I would be sent another one out straight away when I called on Friday there to say Royal Mail could confirm this I was then told a letter would be sent for me to sign and sent back then the phone would be sent out when they received the letter but I've had no letter and I am really struggling to get in contact with mighty deals even though I have the office number

    11 Comments

    cancel the order get your money back as i cannot see the phone getting there for Xmas #Day call them, and tell them
    you want a Refund or the phone delivering tomorrow you will need to put your "Nasty Head" on for this

    Original Poster

    Can I cancel the order without getting in contact them?i can't get through to get a refund or a replacement.Thanks for getting back to me

    Mighty Deals
    Tel: 01483 412978
    Huxley House, Weyside Park, Catteshall Lane, Godalming, Surrey, GU7 1XE
    is what i have found otherwise you need to log in and claim a refund

    They are very hit and miss,seen a fair few complaints on here about them unfortunately.

    Here's one recent review on Trustpilot :

    Be aware!!!!

    I ordered an Apple Watch from them on 23rd November with 7 day delivery.
    Item still not arrived (12 December). It takes them ages to reply to your requests and when they did they told me the item had shipped and provided a fake tracking number!
    DO NOT use this company. I am in the process of reporting them to trading standards.

    Original Poster

    Thank you tasape and beb8z.its an iPhone 6 I've ordered it cost me £320 and I assumed at the price of the postage it would have required a signature but it was just a tracked

    If you paid by Credit card call them and tell them the situation and get you ££ back

    Original Poster

    It was debit card

    Ah Still I Believe some Debit cards offer online protection worth finding out

    Original Poster

    I read on cab that the bank can use a chargeback scheme

    MD (cant put the full name as goes to ****) are to be avoided at all cost. Dodgy as hell
    Edited by: "Drooler" 15th Dec 2016

    Original Poster

    Thanks drooler I've learned my lesson
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