M&M Direct

    Just placed an order and had an error pop up after payment but I have received an email regarding order confirmation does this mean they've deffo received my order? Thanks

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    Sounds like they have, you could always check your bank balance.

    Be careful . This happened to someone I know and they took the money but cancelled the order. Took a week to get a refund !!!

    Give them a bell to confirm and tracking number

    Original Poster

    I'll just wait out and wait for a dispatch email give them a few days finances are all over

    Depending on who you bank with - you may be able to check "pending card transactions/earmarked funds" - if you have online banking look under those headings or check with your bank in person/by phone if it is showing as pending that means that the money was authorised and since you got a confirmation email from M&M then that would also confirm it.

    Alternatively, email them [email protected] it says they will answer within 24 hours - check their FAQ page…htm (I assume this is the company you mean - & not the lovely chocolates )

    Good luck and hope you have a nice Christmas

    Original Poster

    Thanks, I've emailed them

    How did you get on?

    Original Poster


    How did you get on?

    Received order on friday night all good got an email from them confirming my order, thanks
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