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    mobile contract cashback advise please :)

    hi there, i got a phone from onestopphoneshop on orange network on the 10 th of october, my first direct debit was taken on the 25th, then 25th nov, then 27th dec, my fourth expected 25th jan, the cashback offer was on the basis of an 18 month contract, i get 1/2 price line rental for 7 months but have to claim this in months 4 ~ 8~ 12, what i would like to know if anyone can help, do i claim this after receiving january's bill? its a bit confusing as octobers wasnt a full month and i thought they mean 4 bills that show a previous payment? only 3 would do this if i send oct,nov,dec,jan, or do i wait for feb's? dont want to get this wrong as ive read some stories of company's avoiding paying this if they can? many thanks for any help

    13 Comments

    Original Poster

    anyone? please, pretty please

    Original Poster

    i'll beg if that'll help lol

    To be honest, i don't know how they work at One Stop, i remember i've read a few stories on here that aren't good. Would it not be best to give them a call and ask them direct? I know that might sound obvious, but someone might offer advice and it be wrong and it's a lot of money to lose.....

    loupomm

    i'll beg if that'll help lol


    When someone who knows the answer see this post I am sure they will help. Sorry but I have no idea how it works.

    Original Poster

    thank you lol,

    Original Poster

    boydent999

    To be honest, i don't know how they work at One Stop, i remember i've … To be honest, i don't know how they work at One Stop, i remember i've read a few stories on here that aren't good. Would it not be best to give them a call and ask them direct? I know that might sound obvious, but someone might offer advice and it be wrong and it's a lot of money to lose.....


    very true thank you

    hello...
    I have two contract running with the onestopphoneshop/carphoneware house and my advise would be to ring to make sure.. I sat and worked it out Jan month 1 Feb month 2 etc and sent off my bill.. they sent it back saying I as a month too early so I sent the next one and got the money!! It's strange how they do it!!!!

    Original Poster

    thank you beard0609 i will call them, best to be sure, thanks all xxx

    Original Poster

    not got round to calling them yet, anyone bored enough to work this one out 4 me? lol:thumbsup:

    When you receive your bill, it should have a bill number on it, just send off bill number 4-8-12 etc

    Original Poster

    hi all, should be getting my january bill in pretty soon ready for my 25th direct debit, still not got round to calling osps, anyone recently claimed their first cashback and can answer this before i do? thank you

    Original Poster

    anyone?

    give them a call,they will tell you exactly which bill to send.I did that,they seemed quite helpful.better to be safe not sorry:)
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