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    Mobile Phone Contract Mix Up

    Hello,

    I went to the Vodafone store in Meadowhall on Saturday and picked up a SE c902 (Red) on contract. The phone was free and the contract was £25 pm with unlimited browsing.

    The phone continued to show "sim inactive" for over 24 hours after i got it home so i spoke to Vodafone (191) and gave them all the relevant details. I asked if i was being charged (contract) and was told that the number had been cancelled in Dec 2007 and it had not been reactivated for my contract. He asked if i could get back to the store to sort things out. Basically, i have been given a phone and no contract has been set up so what do i do ?

    Go back to the store and get it sorted or sell it on ebay and keep my old phone & contract ?

    6 Comments

    keep the phone vodafone can afford to lose 1 phone.

    The worrying thin is the number only got cancelled 7 months back so people may still try ringing it, especially if its been used for online forms, added to the fact that where a mobile number is needed for an online form people often use their old number it leaves you open to calls from srangers!

    Original Poster

    harlzter;2433282

    The worrying thin is the number only got cancelled 7 months back so … The worrying thin is the number only got cancelled 7 months back so people may still try ringing it, especially if its been used for online forms, added to the fact that where a mobile number is needed for an online form people often use their old number it leaves you open to calls from srangers!



    Never thought about that angle. Will wait and see if vodafone contact me then might get the o2 3g iPhone :whistling:

    out of interest what was the deal? (mins, text etc) Was it an upgrade?

    Original Poster

    daBluone;2434634

    out of interest what was the deal? (mins, text etc) Was it an upgrade?



    New contract. 100 minutes, 50 texts & unlimted browsing i think, although the agreement says its 500 texts !!!

    Vodafone will be gutted!

    Keep the phone!
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