MOBILE PHONE FOR SPECIAL NEEDS RELATIVE

Nephew has a mild learning disability. Has had Orange PAYG for a while but sadly he calls the sex chat line numbers he finds in newspapers and they drain all the money on his phone. He spent £50 on his phone last week.

Rang orange and arranged SIm only contract (via me) but at the very end, realised that although they might be able to barr premium rate numbers being dialled, they could not set a limited spend on the contract, so I would have to pay if he ran up a bill of thousands!

He has got a new phone recently, so just needs SIM card that we can restrict in some way, or cheap contract that we can limit to a fixed price. Anyone know if this is possible?

He really believes they are his girlfriends. It is causing a lot of problems because now he can no longer manage his money himself because of this.

8 Comments

Maybe call & switch to Vodafone: online.vodafone.co.uk/dis…001

We know that people can be put off by the thought of having to use complicated bits of technology. But using a mobile phone needn’t be daunting, and we’re committed to making our services easier to use for everyone.

In particular we’re determined to make phones and services more accessible to the elderly and to people with disabilities.

Take a look at some of the phones and services on offer. If you need any help finding something that’s right for you, just give us a call on 08700 733222, or 33222 from a Vodafone mobile phone. :thumbsup:

I have been looking and was just about to say try vodafone. Also mabe worth calling a charity who are familiar with his special needs, they may have a really bright idea or special contacts in the right places to get something organised.

Have a look at Tesco mobile here: tesco.com/mob…tal

Premium services control
Premium services control means you can choose to prevent your child from using their phone to use premium rate services.

Making or receiving premium rate calls
Receiving premium rate texts

Original Poster

Where would I be without you all

Thanks guys

I'm not sure how old your relative is but maybe try taking those pages out of the newspapers that he reads (they are usually all on a couple of pages).

Original Poster

Russ2626;3679871

I'm not sure how old your relative is but maybe try taking those pages … I'm not sure how old your relative is but maybe try taking those pages out of the newspapers that he reads (they are usually all on a couple of pages).



He is 23 and cannot read or write very well but I think he sees the pictures. He is independent to a degree and we cannot control everything he sees. Socially isolated apart from family, no friends his age. Communication is his main problem but loves his phone and text messages are very interesting from him!

The Tesco mobile sounds good for him then - with the banning of outgoing and incoming premium texts as well as premium phonecalls and if it's a wap phone you can ban wap and internet usage.
Tesco mobile is on the o2 network so very good network coverage and I have heard good things about the tariffs (think only payg though).
If you want contract - definately consider contacting a charity who have knowledge and understanding of the circumstamces

Original Poster

sickly sweet;3680062

The Tesco mobile sounds good for him then - with the banning of outgoing … The Tesco mobile sounds good for him then - with the banning of outgoing and incoming premium texts as well as premium phonecalls and if it's a wap phone you can ban wap and internet usage. Tesco mobile is on the o2 network so very good network coverage and I have heard good things about the tariffs (think only payg though). If you want contract - definately consider contacting a charity who have knowledge and understanding of the circumstamces



Does not have a computer and not sure he would understand WAP / internet but you are right, not worth taking the chance
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