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    Mobile trade in rip off

    Got a trade in value for my Note 4 of £170 from Music Magpie.

    They received it yesterday and said it had LCD burn and offered me £17 (there was nothing wrong with it).

    Obviously getting it sent back and apparently there has been a Watchdog article about this too.

    Are they hoping people will accept these offers?

    Annoyed and needed to rant a little.

    27 Comments

    Will it cost you anything to get it returned?

    Original Poster

    spencer24

    Will it cost you anything to get it returned?



    No, but took a week to get there, probably take a week to get back...

    I always take my stuff to grainger games, they give usually the best price, and theres no risk of it getting damaged/false claims. Did you take any photos etc before you sent it?

    Original Poster

    leeanne123

    I always take my stuff to grainger games, they give usually the best … I always take my stuff to grainger games, they give usually the best price, and theres no risk of it getting damaged/false claims. Did you take any photos etc before you sent it?



    Good idea, no forgot.

    £17 for a note 4 !!! oO
    some companies really do.... extract the urine !
    if it were bomb damaged, snapped in half and and set on fire you would still get that on ebay for it lol

    You'll probably never see it again

    Original Poster

    DAMNOME

    You'll probably never see it again



    That makes me feel better

    I got £120 for Galaxy S5 neo from game and cex offered £110. I didn't like the idea of posting off especially as most the online ones only offered £40-£80

    for £17 I'll buy it from you X)

    something similar was shown on bbc watchdog.

    I did the same the other month. They offered me 90 odd for a Z3 but when they received it said there was an issue with the screen and came back with a £12 offer. Also said that if i refused it, they would just destroy the phone and not return it.

    Will never use them again.
    Edited by: "john_mac83" 26th Nov 2016

    Original Poster

    john_mac83

    I did the same the other month. They offered me 90 odd for a Z3 but when … I did the same the other month. They offered me 90 odd for a Z3 but when they received it said there was an issue with the screen and came back with a £12 offer. Also said that if i refused it, they would just destroy the phone and not return it.Will never use them again.



    Did you take it any further with them?

    allginger

    Did you take it any further with them?



    No. At the time I had other things going on and it just wasn't something I was prepared to get into. Have always used envirophone in the past and will definitely avoid musicmagpie in future, no matter what the "offer."

    Screen burn gets repaired under warranty. So is the phone still under warranty?.

    Original Poster

    J4GG4

    Screen burn gets repaired under warranty. So is the phone still under … Screen burn gets repaired under warranty. So is the phone still under warranty?.



    No, unfortunately not, don't believe it has screen burn anyway?!

    Banned

    john_mac83

    I did the same the other month. They offered me 90 odd for a Z3 but when … I did the same the other month. They offered me 90 odd for a Z3 but when they received it said there was an issue with the screen and came back with a £12 offer. Also said that if i refused it, they would just destroy the phone and not return it.Will never use them again.



    Lol. Surely not?

    There's been a lot of complaints about Musicmagpie of late.
    I think we should stay clear of this company for our own sanity.

    adhkarzf

    for £17 I'll buy it from you X)



    ​ill give £18

    Original Poster

    theshepherd83

    ​ill give £18



    Sure, pm me your bank details

    first problem you sent it to them or even thought about it was bad....you need to research this stuff everyone knows there a nightmare

    i would never send anything for trade by post always do it over the counter

    MrScotchBonnet

    Lol. Surely not?


    It's got to be a Joke in that somewhere :-/

    WheresMeNuts

    It's got to be a Joke in that somewhere :-/



    Yes they did and don't call me shirley

    Why not just sell it on here

    john_mac83

    I did the same the other month. They offered me 90 odd for a Z3 but when … I did the same the other month. They offered me 90 odd for a Z3 but when they received it said there was an issue with the screen and came back with a £12 offer. Also said that if i refused it, they would just destroy the phone and not return it.Will never use them again.


    I learnt this the hard way too some years ago seems this company will never change. others are the same too cex is the only one id send off to now they even return games and dvds if they reject them. Music magpie makes it up rejects the items then bins them or so they say.

    john_mac83

    I did the same the other month. They offered me 90 odd for a Z3 but when … I did the same the other month. They offered me 90 odd for a Z3 but when they received it said there was an issue with the screen and came back with a £12 offer. Also said that if i refused it, they would just destroy the phone and not return it.Will never use them again.



    I hope you didn't let them get away with that?. Its your phone so if you don't accept their offer then they must return YOUR phone. Its your property. I suspect that a lot of people are accepting these £12 offers, that's why they keep doing it. If they didn't return my phone i'd be taking them to court for sure.

    Envirofone has always paid out what they said
    When I've sold a Phone to them. Try them
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