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    Mobiles.co.uk

    I was wondering if anyone can help. I was thinking of buying a phone through this company as they had the best deals, however i cant get through on any of their phone numbers to discuss it. I also tried emailing and got a standard

    Dear Customer,

    Thank you for your email regarding your order.

    We have received it and allocated it ticket number .......within our system. Please quote either this number or your order number if you need to get in touch with us in relation to this query.


    Kind Regards,

    Has anyone dealt with them before, how do you contact them?

    17 Comments

    " cant get through on any of their phone numbers" the irony !!

    If you can't get any satisfactory answer, walk away. It doesn't bode well, does it.....

    I got my LG cookie from this week. Came brand new and boxed with all the stuff and orignal box.

    And came the next day so far the phone has been fine.

    tallpete33;6463249

    " cant get through on any of their phone numbers" the irony !! :pIf … " cant get through on any of their phone numbers" the irony !! :pIf you can't get any satisfactory answer, walk away. It doesn't bode well, does it.....



    +1 whats it gonna be like when you get the phone and any problems arise.....!!!

    I had a bad experience with them last year but recently upgraded my Orange contract to an HTC Hero and have had no problems. Just received my £40 Quidco payment and have further cash back to claim so have to see how that goes.

    They are a pain to contact by phone but if you keep trying you 'may' eventually get through!

    had an awfull experience with them, worst customer service ive ever experienced too

    rubbish service so far.

    [COLOR="Green"]I've just bought the lg cookie from them too, was a bargain!!..(deal was on here:thumbsup:, but now they've sold out!!..lol no wonder, I would say goforit..hope u bag a bargain too!!!, [/COLOR]

    bought a few phones from mobiles.co.uk never had any probs!

    Original Poster

    i just worry that like one day after i get it, it will break and theres no way of contacting them?

    The_Flash;6483882

    i just worry that like one day after i get it, it will break and theres … i just worry that like one day after i get it, it will break and theres no way of contacting them?



    If there's a problem with the phone then it will be under the manufacturers warranty. I'm sure there'll be a service centre that you'd be able to go to near you if there was a fault with the handset!

    Original Poster

    I went for it and got the phone, so far so good, was cracking deal

    The_Flash;6538029

    I went for it and got the phone, so far so good, was cracking deal



    nice one :thumbsup:

    what phone did you get if you don't mind me asking?
    I'm going to buy a phone off them soon as well, so let us know how you get on with them.

    micoo;6463961

    had an awfull experience with them, worst customer service ive ever … had an awfull experience with them, worst customer service ive ever experienced too



    what happened micoo?

    don't even ask thy are the worst service ever, here is their number 01923801111
    good luck:thumbsup:

    Ive ordered from them b4 with no probs and so have 2 of my mates, 1 of the mobiles went faulty after a few months but u can take it to the carphone warehouse and get it repaired for free as they own the company,

    flp14344;6541279

    don't even ask thy are the worst service ever, here is their number … don't even ask thy are the worst service ever, here is their number 01923801111 good luck:thumbsup:



    are they really that bad? I plan on getting a contract with them with no cashback...surely they cant hassle me, as long as they provide the phone and the correect contract?

    Kev The Kopite;6541317

    Ive ordered from them b4 with no probs and so have 2 of my mates, 1 of … Ive ordered from them b4 with no probs and so have 2 of my mates, 1 of the mobiles went faulty after a few months but u can take it to the carphone warehouse and get it repaired for free as they own the company,



    wow I didnt know you could take it to CPW
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