Moblie phone calls fading in and out.

Found 12th Dec 2017
I am using a Swift 2 Plus, version 7.1.2 on BT and I am having trouble with the calls in respect of whilst talking to anyone, via BT or WhatsApp I lose the reception of them quite often, they don’t lose me when this happens.

I can’t remember if it’s just happened since the last update or if it was there previously but I’m wondering if anyone else has this problem with this model phone, or had this problem and sorted it out and can possibly throw something helpful my way please.

I don’t want to contact BT, who I’ve recently moved to, about this if it’s the hardware at fault.

(I may be able to borrow another phone if needed to check this one out).

I know that the next question is, ‘Did I have the same problem with the previous supplier’?

I can’t remember, but I think that I may have had, and put it down to the hearing aids, which it’s definitely not, the other half has commented on this problem, so I know it’s not me.

TIA to anyone that might be able to do something for me.
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