Moss Bros Return/Exchange

Hi Everyone,

Quick shopping question for a clued up shopper!

Ordered a suit from Moss Bro's in the Outlet and with a discount code online. Been delivered but trousers don't fit, called my local store and they have said bring it down and we can exchange the suit for another.

When I take it down and exchange do i get full RRP (Tag price) or will I only get what I paid. If i don't take any documents I can't see how they can see what I paid?


So you're trying to scam them is what you're saying?

Original Poster

Not at all, I am just not wanting to pay £150 more to exchange for a suit that fits but isn't in sale. If I could get a like for like I would but they don't have any more...
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