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    mothercare item arrived damaged

    hi does anyone know a contact number for mothercare, ive searched the site but cant seem to find a customer service number, it might be staring me in the face but i cant find it lol i ordered a phil and teds pram and it arrived yesterday but on setting it up i noticed a slight rip in the foam on the handle, i wasnt going to bother as its not very noticable but for the money i paid i am worried it might get worse to soon so would like a replacement if possible..

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    How do I make a complaint?

    We're sorry you've reason for complaint, and we'd like the chance to get to the bottom of this for you. Please tell us what has happened and either email us by clicking on the 'Contact Us' link below, call us on 08453 30 40 30 (8 am - 8 pm, Monday to Saturday, and 9 am - 5pm Sunday) or send us a letter to:

    Original Poster

    Becksdawe;8765406

    How do I make a complaint?We're sorry you've reason for complaint, and … How do I make a complaint?We're sorry you've reason for complaint, and we'd like the chance to get to the bottom of this for you. Please tell us what has happened and either email us by clicking on the 'Contact Us' link below, call us on 08453 30 40 30 (8 am - 8 pm, Monday to Saturday, and 9 am - 5pm Sunday) or send us a letter to:



    thanks, i must be blind, i was searching last night and again this morning.

    No worries - have had to use it before.

    Can't fault there customer service

    Original Poster

    just rang and they are going to send me a replacement handlebar which is good, i thought i would have to mess about sending the whole pram back.
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