MOTO G 2ND GEN XT 1068 wont connect to pc ??

9
Found 27th Dec 2014
Hi All...

I need a bit of advise from the professionals. I have recently purchased a MOTO G 2nd GEN xt 1068. I hav windows xp and have installed Motorola device drivers also. The phone has a 32 GB SD card but when i connect the phone to the PC it says there was a problem. It wont show ant of the memory : neither internal nor the SD card on the pc. Connected by original cable.

pls advise. Thank you all.
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9 Comments
Never had an issue and AFAIK (remember) I didn't need to install any Moto software (using win7)

Maybe uninstall the moto device driver - remove moto - reboot pc - reconnect moto in another usb port
have you made sure that you have entered your PIN on the phone and it was "live" before you connected?

Not sure that this will solve it but it did for a mate on a different phone with the same problem.
i will try and leave an update
Try using a windows 7 or 8 PC
You using a cable to connect to the pc? If so, try a app to connect like airdroid or WiFi transfer.
....as soon i connect the phone, a pop up apprears, found new hardware Motorola ADB interface ???.....got no idea.

Sadly i hav no access wo windows 7 or 8 pc ....
anything to do with USB debugging ?? should it be ticked or unticked ???
thank you
Edited by: "fairenough786" 27th Dec 2014
fairenough786

....as soon i connect the phone, a pop up apprears, found new hardware … ....as soon i connect the phone, a pop up apprears, found new hardware Motorola ADB interface ???.....got no idea.Sadly i hav no access wo windows 7 or 8 pc ....anything to do with USB debugging ?? should it be ticked or unticked ??? thank you

I think you are right. It should be unchecked.
...hi all...

i managed to connect it to my other PC with windows XP.....both the internal and the SD card memory shows BUT...it wont move files from the internal memory onto my PC ???....is it coz the phone is switched on and apps being processed ??

thank you
fairenough786

...hi all...i managed to connect it to my other PC with windows … ...hi all...i managed to connect it to my other PC with windows XP.....both the internal and the SD card memory shows BUT...it wont move files from the internal memory onto my PC ???....is it coz the phone is switched on and apps being processed ??thank you

try copying instead of moving!
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