Motorola confirmation email

Found 8th Oct 2016
Can anyone who's ordered from Motorola advise if it's normal not to have received a confirmation email after 12 hours?

First order attempt was blocked by bank & received almost instant rejected order email. But nothing for the 2nd order which checking with the bank was allowed through.

I have an order number, but there doesn't seem to be a way to track the order from their site for UK customers.

Just wanted to check with others who've ordered before I contact their online chat service.
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