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    M&S Sale refunds

    Hey,

    I bought some shirts today, one of which was a sale item. They were all size 15" collar and 38 accross which I always buy and they always fit (even though im a lanky...lanky...person :))

    These shirts however are HUGE. I cant really wear them however the case desk woman told me before buying that sale items are non-refundable...and since I need to take them back this presents a problem!

    Legally, surely I can take them back? How can items be non-returnable especially since they are unused...? Any help

    8 Comments

    have you measured the shirt because if its not the excact size stated then it becomes faulty then you can take it back

    If they say no, put it on and show them how big it is. If it's incorrectly sized. It's their fault.

    this is very unusual for M&S are you sure???? they accept anything back as far as I am aware

    When I bought sale stuff I wasnt told this, so I would try to take it back. If they say you cant then say you werent told this at the time

    hiya

    When i bought sale stuff i was told that "asit is reduced by more than 50% it could only be returned if faulty", was told the same at Debenhams.......... but if it is the wrong size then i am sure they will show some understanding even if its only a credit note that they give you.

    good luck

    G

    Banned

    boothy;1421531

    this is very unusual for M&S are you sure???? they accept anything back … this is very unusual for M&S are you sure???? they accept anything back as far as I am aware



    Nope. They told me the exact same thing yesterday. I left without purchasing.

    You should try them on in the shop officially to make sure they fit.

    (Never had an M&S Shirt, but I'm a 38 sleeve too. How lanky are ya then?)

    Ask to see the manager and ask for a copy of their t & c's re. sales item returns. If they state the same " no return on sale goods" , tell them your of to see Trading Standards as they have committed a criminal offence
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